Banking

From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017.

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.

The credit union regulator's latest Quarterly U.S. Map Review finds that while loans are still growing, asset and share growth is beginning to slow.

After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights about succession planning during his time away and discovered new ways to connect with employees.

State and federal regulators finally approved the Mississippi bank’s acquisitions of Ouachita Bancshares and Central Community after anti-laundering and CRA matters were resolved. BancorpSouth’s CEO says he may pursue more deals.

The energy crisis, hurricane damage and merger costs have hampered earnings per share at the Louisiana bank. Its CEO has to clear those hurdles and convince investors steady growth is ahead.

They aren't creating new products, but some lenders are advising cash-strapped customers in high-tax states to tap home equity or other credit lines to prepay property taxes before the new tax law kicks in.

The credit bureau enraged many with its response to a massive data breach this fall, but closing the company down would ultimately harm consumers.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018.

Legislation advanced by the Senate banking panel has a good shot at passage, as long as lawmakers remain focused on helping community banks — not Wall Street.

The information you need to start your day, from PaymentsSource and around the Web: Alexa and Apple surge in new users; CFPB reports rise in outstanding card debt; and more.

Credit card debt hit $807 billion in the fourth quarter of 2016, with consumer balances on average exceeding $4,800, according to a report released by the Consumer Financial Protection Bureau.

Here's another look at how credit unions across the country are giving back to the communities they serve.

Consumers’ desire to shop online is creating huge demand for distribution centers and forcing property owners to think creatively about redeveloping vacant retail space. Meanwhile, hundreds of billions of dollars will be spent rebuilding areas hard hit by hurricanes and wildfires.

Credit union examiners will be focused on cybersecurity, BSA compliance, fraud prevention and more.

TD Bank's new lab seeks to divine the future of banking.

The veteran banker wants to turn his Pennsylvania bank into a major business lender. But first he has to spin off the buzzy digital-only bank he helped build.

For all of the noise in the payments industry around transitioning to real-time and same-day digital payments — and in the mainstream media around the bitcoin craze — paper checks still persist as the preferred means of disbursement for the majority of business-to-business transactions.

The information you need to start your day, from PaymentsSource and around the Web: Bad fees for bad guys; Israel's plan for digital currency; driverless car tech accelerates; and more.

Scott Page, CEO of CoBiz Bank, will retire in a few days. He will be succeeded by Steven Bangert, the company's chairman and CEO. The company's chief financial officer will also become its chief operating officer.