Branch banking

JPMorgan Chase's Amber Baldet shares how she got interested in technology; Credit Suisse’s Laura Hemrika talks microfinance; and a few of our Best Banks to Work For have female CEOs.

The goal, according to Wells Fargo's head of community banking, is to focus on how customers are treated rather than how many products they buy as well as create a consistent approach to the megabank's sprawling branch network.

Nearly all branches in storm-affected areas were still closed a week after New Orleans' levees broke, but regulators and bankers went to work opening new emergency branches and taking other steps to get institutions operating again.

By eliminating the friction of a cardless ATM, the utility value of the mobile wallet has just increased by an order of magnitude, writes Dan McKinney, co-founder and chief marketing officer at Finxact.

Several banks and industry groups are pledging money to help bankers and their clients recover from the hurricane and its aftermath.

JPMorgan Chase & Co., Wells Fargo & Co. and Comerica Inc. are among banks waiving ATM fees for Houston-area customers following flooding from Hurricane Harvey.

Many financial institutions have activated their emergency centers, closed branches and stocked ATMs in advance of landfall.

The agency's statement comes as Tropical Storm Harvey gets closer to the Texas shore.

Cardtronics CEO Steven Rathgaber will retire at the end of the year and will be replaced by Edward West, the ATM operator's current chief operations and financial officer.

The mishandling of the two former employees’ complaints, detailed in documents and by former OSHA officials, raises questions about the government’s treatment of whistleblowers throughout the financial services industry.