Branch banking

Thasunda Duckett, CEO of Chase Consumer Banking, has been a key architect of JPMorgan Chase's massive planned branch expansion.

The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.

The FDIC's latest report on deposit market share shows the nation's seven biggest banks flexing their muscles, while smaller banks' market share gets smaller.

Academy Bank in Kansas City, Mo., which shuttered nearly a quarter of its branches between 2015 and 2018, is now in expansion mode. Its CEO explains his renewed affinity for brick and mortar.

The Pittsburgh company is sticking with its plan to grow through expanded lending and branch openings in new markets, William Demchak told investors and analysts Wednesday.

Donald Wetzel, the man who devised the first U.S. cash dispenser, says automated tellers will always exist — even as they evolve beyond their initial purpose.

Other banks have made splashy acquisitions there, but PSB Holdings is getting ready to open a branch after making inroads in the market for three years. Its next step could be M&A.

Next up for BB&T-SunTrust: deciding where to unload branches; how the Trump administration would reform Fannie Mae, Freddie Mac; why the CFPB's payday rule is in the hands of a Texas judge; and more from this week's most-read stories.

With brick-and-mortar locations dwindling, it’s even more important to meet potential customers in the field.

Banks have to be more resourceful with technology and less dependent on high interest rates.

The Pittsburgh company will take a de novo approach to growth around Washington.

A pastor who was falsely arrested for check fraud because of errors made by Wells Fargo employees may be forced to resolve legal claims against the bank in arbitration. The case renews questions about banks' use of the process.

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

After a news report said the bank kept alive accounts customers thought they had closed, Sen. Elizabeth Warren told acting CEO Allen Parker in a letter that Wells is "still fundamentally broken."

CDCUs provide essential financial services in underserved communities but these institutions can struggle to keep up with compliance and technology demands.

Credit unions have until midnight tonight to submit nominations for this free recognition program.

LA Financial's planned merger into Ventura County Credit Union is expected to be completed in early 2020.

Most ATM update projects fail for a variety of reasons, such as the amount of time and effort required was simply underestimated, competing priorities get in the way, a lack of resources, a reliance on manual testing processes and procedures, according to Paragon Application Systems' Steve Gilde.

If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

This type of fraud could increase as criminals become more sophisticated and look for new ways to land a payday.