Branch banking

Other banks have made splashy acquisitions there, but PSB Holdings is getting ready to open a branch after making inroads in the market for three years. Its next step could be M&A.

Next up for BB&T-SunTrust: deciding where to unload branches; how the Trump administration would reform Fannie Mae, Freddie Mac; why the CFPB's payday rule is in the hands of a Texas judge; and more from this week's most-read stories.

With brick-and-mortar locations dwindling, it’s even more important to meet potential customers in the field.

Banks have to be more resourceful with technology and less dependent on high interest rates.

The Pittsburgh company will take a de novo approach to growth around Washington.

A pastor who was falsely arrested for check fraud because of errors made by Wells Fargo employees may be forced to resolve legal claims against the bank in arbitration. The case renews questions about banks' use of the process.

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

After a news report said the bank kept alive accounts customers thought they had closed, Sen. Elizabeth Warren told acting CEO Allen Parker in a letter that Wells is "still fundamentally broken."

CDCUs provide essential financial services in underserved communities but these institutions can struggle to keep up with compliance and technology demands.

Credit unions have until midnight tonight to submit nominations for this free recognition program.

LA Financial's planned merger into Ventura County Credit Union is expected to be completed in early 2020.

Most ATM update projects fail for a variety of reasons, such as the amount of time and effort required was simply underestimated, competing priorities get in the way, a lack of resources, a reliance on manual testing processes and procedures, according to Paragon Application Systems' Steve Gilde.

If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

This type of fraud could increase as criminals become more sophisticated and look for new ways to land a payday.

As management teams meet to set their priorities, there is a range of issues, including consolidation, cybersecurity and succession planning, that will likely come up.

Building off the popularity of its personal financial management tool, HelloWallet, the Cleveland bank is now offering in-person financial checkups as a way to deepen customer relationships.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.

Locations with a welcoming atmosphere and the latest technology can be a key part of a credit union’s marketing strategy.

Most agencies use electronic benefit transfer to deliver funds to prepaid cards, but recipients who need access to cash are often caught in a bind, with fewer convenient or free ATMs available in an increasingly digital payments landscape.

The San Antonio bank has had little trouble hiring retail bankers to staff its new Houston branches, but it’s having a harder time filling IT and cybersecurity jobs at its headquarters, said CEO Phil Green.