More than a dozen mostly multinational banks have started using a business diagnostic tool to measure inclusivity of LGBTQ staffers. RBC Capital Markets says the insights have shaped its recruitment and retention strategy.

A community bank gets taken to task by the Equal Employment Opportunity Commission. Tennis player Andy Murray makes his mom — and lots of other women — proud at Wimbledon. Also, the Bank of England's Charlotte Hogg and Morgan Stanley's Naureen Hassan.

What's more, loan officers' pay has dropped. At work behind these surprising trends is a blend of economic forces, technological change and pressure on banks and credit unions to pay entry-level employees better.

What's more, loan officers' pay has dropped. At work behind these surprising trends is a blend of economic forces, technological change and pressure on banks to pay entry-level employees better.

TruStone taps a pair of new leaders, a CEO earns honorary degree and more credit union executives in the news.

Crane CU recognizes top teller, execs elected to key boards and more CU reps in the news.

PwC reports a modest improvement in its gender pay gap. A study finds a big gender pay gap in the U.K’s financial services industry. Plus, female founders speak out about sexual harassment and explain why they kept quiet before.

Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success.

CUNA CFO Council announces excellence awards and more credit union professionals in the news.

Wells Fargo beats out other banks — and by a wide margin — in BrandZ’s ranking of most valuable brands; American bank CEOs make much more than their foreign counterparts.

Rice is retiring after more than 18 years of service and turns the reins over to the CU's vice president and compliance officer.

Readers criticized a credit union securitization proposal, weighed in on scaling back the CFPB’s complaint database, debated the need for banks to examine gender-based salary comparisons, and more.

Two women who lead innovation efforts at major U.S. banks are having opposite experiences. Christine Lagarde calls for male allies to help with gender equality, and Geena Davis wants your input.

Out of the ashes of the fake-accounts fiasco, heads of business lines became more open to change, an executive at the bank’s innovation group said Wednesday.

A 99-year-old finally retires at one CU while another credit union recognizes its employee of the year.

The refusal by top U.S. banks and credit card companies to respond to investor concerns about gender inequity is in contrast with progress by U.K. banks.

A dad challenges JPMorgan Chase’s parental leave policy. A shareholder proposal to address the gender pay gap gets shot down at Citigroup. Plus, Cathy Bessant, Yolande Piazza and Elizabeth Warren.

Recruiting a strong lending team, board elections, special awards and more credit union professionals in the news.

One of the biggest challenges after a merger is deciding which people to keep and which to let go. Learning to identify certain habits and skills could simplify those decisions.

Royal Bank of Canada, the country’s second-largest lender by assets, is cutting about 450 positions, mostly at its headquarters.