Consumer banking
Consumer banking
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Citigroup said it plans to take charges of $1.2 billion to $1.5 billion as it winds down retail banking operations in South Korea, part of CEO Jane Fraser’s sweeping efforts to focus on more profitable businesses for the Wall Street giant.
November 8 -
Overdraft fees are criticized as unfair penalties for lower-income customers, but they are often better for consumers than getting purchases rejected.
November 8 -
Executives at the 90 institutions that made the ninth annual ranking are boosting benefits to attract new employees, amid intense competition for talent. They're also rethinking how they approach recruiting and increasing their diversity efforts.
November 8 -
Many of the consumers who embraced online and mobile channels during the pandemic are seeking help from human bankers more than ever, according to research from Cornerstone.
November 5 -
The Florida bank's agreement with the core provider FIS is expected to reduce annual expenses by $12 million. Analysts expect more banks to make similar moves.
November 5 -
With its agreement to buy KS StateBank’s residential mortgage operation, Kansas-based Armed Forces is going all in on home lending.
November 5 -
The Office of the Comptroller of the Currency has raised “certain regulatory concerns” about Blue Ridge Bankshares, delaying its combination with FVCBankcorp well into next year.
November 5 -
Despite some bumps in the early days of the Paycheck Protection Program, small businesses report that they had positive experiences with lenders. Savvy banks are channeling the good vibes to generate more revenue from a sector that has sometimes been overlooked.
November 4 -
Hispanic adults are underbanked compared with their white counterparts, according to the Federal Reserve. Challenger banks such as Tend and Viva First are reaching out to this population with bilingual services and low-cost money transfers.
November 4 -
Under the country's buyout rules, Carlyle now has until Dec. 2 to announce whether or not it will make a firm offer for the company.
November 4 -
The $323 million acquisition would give the Indiana bank a presence in affluent Oakland County and in Ann Arbor and Grand Rapids.
November 4 -
OceanFirst Financial in New Jersey has agreed to pay $186 million to buy Partners Bancorp, which owns two banks that operate in the Washington suburbs and surrounding areas.
November 4 -
Digital upstarts like Square, Stripe and PayPal are invading community banks' turf by appealing to local merchants with a mix of electronic payments and lending. Small banks are fighting back by leaning into digital services while maintaining their personal touch.
November 3 -
Accrue Savings is introducing a savings account that is tied to specific retailers, allowing customers to gradually accumulate the amount they need to buy an item and earn cash rewards for making progress toward their goals.
November 3 -
The speed of money movement represents the future - success for those who deliver, challenges for those who don't
November 3 -
The small Pennsylvania regional signed up four cryptocurrency services companies as customers this week. CEO Sam Sidhu says the bank's new platform is helping it win business in this highly specialized market.
November 3 -
Hunt, who joined the CBA in 2009, has been a vocal critic of the federal student loan program and the Consumer Financial Protection Bureau’s leadership structure. He plans to leave the trade group next summer.
November 3 -
Amid a spate of deals in 2021, community banks are actively recruiting from merging rivals that are focused on closing and integrating acquisitions.
November 3 -
The Cooperative Bank in Massachusetts is working with the tech startup Carefull to monitor accounts for signs that older clients are being swindled by scammers — including people close to them.
November 2 -
The Indiana-based online banking pioneer is purchasing First Century, a similarly tech-savvy company, for $80 million. The deal would diversify its revenue and improve its prepaid card offerings for small businesses.
November 2


















