From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

It started with financial literacy classes, but now Chelsea Groton Bank in Connecticut is offering crafts and other so-called lifestyle courses, all in an effort to connect with the public and drive traffic to its branches.

The effort to raise the threshold for transactions excused from appraisal requirements responds to concerns that the current threshold is outpaced by real estate prices.

Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?

The agency alleges the subprime auto lender violated consumer finance laws by misrepresenting the level of guaranteed insurance protection.

Larry Helling will take over next spring as CEO of the $4.8 billion-asset QCR Holdings, when Douglas Hultquist retires.

Neobanks create lots of buzz — and command the attention of venture capital firms — but there are questions about how big of a threat they pose.

Christopher Kay will oversee the Buffalo, N.Y., bank's branch and ATM networks as well as development of products and services that seek to mimic the cutting-edge offerings of other industries.

The new promotion illustrates how banks are going beyond traditional advertising as they try to find something that customers will share on their own.

The Wisconsin-based institution has seen a 10 percent boost in loan volumes since implementing a new e-docs platform last year.

Efforts to create city- or state-owned banks in Los Angeles, Seattle and New Jersey have suffered setbacks of late, but public banking advocates are taking the long view.

Lenders fear the agency's rule could make most poultry producers ineligible for 7(a) loans.

Wescom Credit Union members needed help accessing account and routing numbers – information easily found on checks. But with fewer members using checks these days, the CU needed a new way to help members get that info.

The move allows the Michigan credit union to expand its operations in Illinois and southern Wisconsin.

This is Advia CU's third bank purchase in three years, following deals in Indiana and Wisconsin.

The lender is working with the fintech Biz2Credit to offer both secured and unsecured digital loans.

The past month was a busy one for community banks with expansion on the agenda and millions to spend.

As regulators get set to unveil a new capital ratio for community banks, FDIC Chairman Jelena McWilliams said she wants to go even further to simplify the capital regime.

Silvergate is selling the branch to focus more on fintech deposits and specialty lending.