Consumer banking
Consumer banking
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From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.
November 21 -
In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.
November 21 -
It started with financial literacy classes, but now Chelsea Groton Bank in Connecticut is offering crafts and other so-called lifestyle courses, all in an effort to connect with the public and drive traffic to its branches.
November 20 -
The effort to raise the threshold for transactions excused from appraisal requirements responds to concerns that the current threshold is outpaced by real estate prices.
November 20 -
Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?
November 20 -
The agency alleges the subprime auto lender violated consumer finance laws by misrepresenting the level of guaranteed insurance protection.
November 20 -
Larry Helling will take over next spring as CEO of the $4.8 billion-asset QCR Holdings, when Douglas Hultquist retires.
November 20 -
Neobanks create lots of buzz — and command the attention of venture capital firms — but there are questions about how big of a threat they pose.
November 20 -
Christopher Kay will oversee the Buffalo, N.Y., bank's branch and ATM networks as well as development of products and services that seek to mimic the cutting-edge offerings of other industries.
November 20 -
The new promotion illustrates how banks are going beyond traditional advertising as they try to find something that customers will share on their own.
November 20 -
The Wisconsin-based institution has seen a 10 percent boost in loan volumes since implementing a new e-docs platform last year.
November 20 -
Efforts to create city- or state-owned banks in Los Angeles, Seattle and New Jersey have suffered setbacks of late, but public banking advocates are taking the long view.
November 19 -
Lenders fear the agency's rule could make most poultry producers ineligible for 7(a) loans.
November 19 -
Wescom Credit Union members needed help accessing account and routing numbers – information easily found on checks. But with fewer members using checks these days, the CU needed a new way to help members get that info.
November 19 -
The move allows the Michigan credit union to expand its operations in Illinois and southern Wisconsin.
November 19 -
This is Advia CU's third bank purchase in three years, following deals in Indiana and Wisconsin.
November 19 -
The lender is working with the fintech Biz2Credit to offer both secured and unsecured digital loans.
November 19 -
The past month was a busy one for community banks with expansion on the agenda and millions to spend.
November 18 -
As regulators get set to unveil a new capital ratio for community banks, FDIC Chairman Jelena McWilliams said she wants to go even further to simplify the capital regime.
November 16 -
Silvergate is selling the branch to focus more on fintech deposits and specialty lending.
November 16






















