Customer service

As Klarna wins installment lending for the retail giant's OnePay app, rival Affirm seeks to downplay the loss.

The breach occurred through a vulnerability in third-party file transfer software, and it took weeks for the bank to discover it.

AI isn't inherently good or bad; its value depends entirely on how it's used. For financial institutions, this means shifting the focus from internal productivity gains to customer outcomes.

High winds continue to impede firefighters' progress in the Pacific Palisades and Eaton fires.