Data and information management

Large financial services firms are right to fight data-aggregation access, but they'll lose this fight to arguments based on innovation and "inclusion" if they do not quickly enhance their own value proposition.

The opening of the 2016 holiday season, which marks the first full year since the country's major EMV fraud liability shift, is proving what data security experts feared all along.

Transaction records reveal a lot about consumers that can go a long way toward building marketing campaigns that keeps them coming back.

Much like rival Mastercard, which recently took its Decision Intelligence AI product out of pilot, Visa wants to make sure that it isn't turning away legitimate customers when it finds signs of potential fraud.

Visa's growth beyond plastic cards relies heavily on tokenization, a strategy that should get a major boost from its planned acquisition of CardinalCommerce.

Inaccurate rejections of legitimate transactions aren't a new problem, and companies can't always use past transaction data to spot future risk on a large scale. Artificial intelligence can change the game.

Banks tend to respond to ATM and payment breach risks after an incident. They need to get more proactive.

Big data was supposed to unleash a lot of powerful insights for banks, but many financial institutions still haven’t found a way to harness their own data because the amount of available information is so vast.

Consumers aren't just sharing the charming personal moments of their lives on social media — they're producing data that Israeli startup Feelter contends can revolutionize online shopping.

With access to financial transaction data under threat by hurdles imposed by certain financial institutions, it should be up to consumers to decide how their data is used to improve their financial well-being,

Financial industry groups have rolled out a plan for keeping bank customers' data safe if a mega-disaster, like a massive attack or a natural disaster, strikes.

As the holiday shopping season kicks off, retailers are preparing for an influx of payment volume from shoppers and scammers alike. Here are a few of the problems they face.

JPMorgan Chase seeks to reshape its business through technology, but there is a natural gap between the megabank and Silicon Valley startups. Larry Feinsmith's job is to bring the two together.

Whether or not retailers are properly guarding their payment hardware and their in-store networks, a bigger issue might just be the workers who have access to retail organizations' data — including both regular staff and temporary holiday workers.

Belmont Savings in Massachusetts isn't trying to fire or replace its employees who work the phones pursuing sales leads, but it has made some technological investments to get more out of them.

Mobile apps that allow consumers to control their payment cards are becoming more popular as banks use payment security as a way to build customer relationships.

Earthport has used distributed ledger technology, including a partnership with Ripple, to build a global cross-border payment network.

A full year into the EMV migration, crooks are expected to be even more aggressive about attacking soft spots in online and mobile transactions.

Distinct business plans in promising areas such as smart use of consumer data, cybersecurity and content creation, according to Bank of America Merrill Lynch commercial banking executive Scott Olmsted. And that is just the beginning of his list.

Banks should focus on strategies to ensure their sales incentives programs actually help drive profits. Otherwise, their rewards programs are at risk of adding zero benefit to their bottom line.