Data management

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

A new survey reveals many credit unions aren't dedicating the resources they should to data analytics, which could put them at a disadvantage when the next recession hits.

In a survey, bankers conceded they may not be doing enough to avoid the mistakes social media giants made in the use of unverified data.

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

With consumer privacy issues in the spotlight, Citibank is betting its app — as an offering from a trusted data partner — will be more appealing than those from unknown brands or companies that have less liability if security breaches occur.

The fear of data breaches has become a regular part of life, but many regs that help protect auto lenders were written before that threat originated. Here's how to protect yourself.

The European core systems vendor has been making inroads into the U.S. market in recent years.

Enterprise customers will be able to send payment data to the bank through an application programming interface, rather than as XML or Swift files.

Despite impending data requirements, many small banks are still struggling with automating loan risk calculations.

The startup Intrinio lets algorithmic traders and banks pick the types of company and market data they want to use rather than pay a large monthly fee for a broad, terminal-based service.

When Karim Ahmad arrived at TSYS last year as the new head of global product and innovation, he found a stolid company that still housed its data on the mainframe and was woefully out of step with the new era of digital payments.

Wall Street and its allies in the House are trying to kill the Consolidated Audit Trail, a supercomputer that will allow regulators to detect market abuses, punish wrongdoers and better understand why markets sometimes crash.

Ditching paper and digitizing tasks help community banks operate more efficiently and write more profitable commercial loans.

Out-of-control email chains, long meetings, haphazard approaches — that was project "management" at Exchange Bank in California. It took five years, but those things have changed.

The hearings before the Senate Banking Committee have high stakes for both companies, as lawmakers are expected to ask the CEOs whether they should be fired.

Artificial intelligence can help wealth managers serve clients better, but some say the technology is too immature to be useful right now.

It’s not speed, which will steadily if not exponentially increase in the near term. It’s the centralists that are holding onto their roles as reconcilers of data.

Not all data providers are created equal, and credit unions must carefully evaluate any new partner’s technology, processes and more.