Demographics

A New York CDFI is halfway to its $100 million fundraising goal for a fund that would put deposits in Black-owned banks and make loans to key businesses or projects. It hopes the moves will improve availability of capital and access to mainstream financial products.

Texas Trust Credit Union boosted loan volumes with a marketing tool inspired by “Game of Thrones,” but gamification strategies can be risky in light of data privacy concerns.

Richard Pillow will step down after more than four decades in the industry.

Gary Elliott will retire at the end of 2020, and the credit union has hired a search firm to help find its next leader.

Finding a balance between short and long-term needs is the main goal for future-focused leaders, said Tipalti's Chen Amit.

After dropping for the past two years, reputation scores are once again rising, thanks largely to the goodwill banks have earned by helping customers and employees weather the coronavirus outbreak.

Bank of America and Clinton Savings Bank in Massachusetts are targeting consumers at a young age and hoping to keep them for life.

John Collins comes to the credit union industry after spending 20 years in a variety of roles at the national bank, including helping integrate two acquisitions.

If the U.S. Postal Service can hold talks with big banks, like JPMorgan Chase, about offering financial services in post offices, then it could easily strike up similar conversations with credit unions.

The 2020 election has tossed the U.S. Postal Service under extreme scrutiny, pressuring the institution at a time when it has become a potential catalyst for financial inclusion.

Matt Rarden is taking over at the Albuquerque, N.M.-based institution after Tom Shoemaker retired in July.

Howard Meller, most recently CEO at New York's GHS Federal Credit Union, previously worked at Bank of America and SunTrust Bank before moving to the credit union industry seven years ago.

If the U.S. Postal Service can hold talks with big banks, like JPMorgan Chase, about offering financial services in post offices, then it could easily strike up similar conversations with credit unions.

CEO Keith Brenek plans to retire at the end of 2020, and the Texas-based institution found his successor in-house.

The Totowa, N.J.-based institution's board is working on finding a successor for Lourdes Cortez.

Treasurer Ma has championed programs to give minority and women-owned businesses a seat at the table throughout her career. A mission of the Treasurer is increasing diversity to increase equitable outcomes.

More than half of adult consumers who don't use their parents' credit union say it is because they have moved out of that market, according to a new study from Access Softek.

A pilot program that would let banks, credit unions and challenger banks bid to offer financial services within rural and inner-city post offices could be a first step in serving the underbanked while also helping to shore up the U.S. Postal Service's finances.

Barb Godin, the deputy chief risk officer and chief credit officer at the Birmingham, Ala., bank, is stepping down after a 45-year career in banking.

Willy Kelsey has worked at the Arlington, Texas-based credit union since 2005 and will oversee lending, retail operations and IT in his new role.