Demographics

The promotion of Melinda Chausse was one of several leadership changes the Dallas company announced this month.

Eric Smith and Michael Morton have been brought on as vice chairs to help build out the Chicago bank's commercial lending arm.

Justin Olson will take the helm from CEO Jim Lumpkin, who led the $90 billion-asset USAgencies for more than two decades.

Dennis Hanson, the credit union’s longest-serving chief executive, has announced his plans to retire. A new leader will take the helm in April.

Having grown up with smartphones in hand, these digital natives crave high speed and instant results, says Wirecard's Susanne Steidl.

A shrinking industry and inadequate succession planning – particularly at smaller credit unions – is likely to increase competition for top talent and make executive recruitment even more challenging in the year ahead.

The Charlie Scharf era began with the company's lowest quarterly net income in more than nine years. Culprits included falling revenue, rising salaries and yet more financial fallout from the bank's sales scandal.

Regulators are beginning to recognize the importance of using alternative data to provide credit for the underbanked. Now is the time to expand its use across the industry.

Stephen Calk and the bank where he formerly served as CEO are both arguing that his bribery trial should be held in Illinois. Prosecutors oppose the move.

Can Charlie Scharf fix what ails Wells Fargo? How will Kelly King and Bill Rogers manage the integration of the biggest bank merger since the early 2000s? And will New Jersey Gov. Phil Murphy be able to beat back opposition from the banking industry and make good on his promise to create a state-owned bank? Here are 11 leaders to keep an eye on in 2020.