Bill.com has gained traction in recent years with a few large banks that market its electronic bill payment service for businesses, but reaching a wider audience has been tough because small businesses are a tough nut for banks to crack.

Threats to the industry's control over payments were apparent before PayPal became popular. However, risks are even more visible and real today.

The only tactic for survival is brutal honesty. So let's accept the very real risk of disappearing and do the heavy lifting required to persevere.

Cultural issues, budget constraints and legacy technology often keep banks from converting their tech aspirations into a reality.

Tesco Bank has confirmed that over the weekend, some of its customers' accounts were subject to online criminal activity, in some cases resulting in money being withdrawn fraudulently.

Recipients of the 2016 FinTech Forward awards discuss the various factors that are keeping banks from fully embracing the digital world the way startups do.

Patent-troll litigation costs American companies $29 billion a year, and fintech startups as well as big banks are now in the crosshairs. A growing number are banding together to defend themselves.

Recipients of the 2016 FinTech Forward awards say banks and startups looking to collaborate can overcome their cultural differences by focusing on the customer experience and their complementary strengths.

The spotlight on unethical sales practices at banks has likely led customers to consider abandoning their financial institution, yet too many factors stand in the way of making a switch.

OnDeck Capital reported its fourth consecutive quarterly loss on Thursday as investors bought fewer loans and the firm was forced to make costly adjustments to its business.

Citigroup customers can now dispute credit card charges through its app, one of several mobile enhancements rolled out by the company Wednesday.

Zelle, the big banks' answer to Venmo, is set to launch next year. But will its reach be enough to curb Venmo's momentum?

Online lenders' struggle with fraud is driving them to join new networks designed to find links between fraudulent loan applications and signs of borrowers trying to obtain multiple loans simultaneously.

Similar to a bank system merger or migration, a blockchain core conversion project would likely take multiple years and cost tens, if not hundreds, of millions of dollars depending on the size of the bank.

The founder and president of Anthemis Group gets an early look at all types of fintech innovation. She's noticed that, no matter how different the ideas are, there is one underlying commonality in this sector: it's lacking something profound. Here are some small changes that could make a big difference.

As more departments reach for a piece of the technology budget, banks need to improve coordination to make sure the money is spent efficiently.

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the years ahead.

One of the hottest bank technologies is already repeating mistakes of decades past and showing just how far banks have to go to catch up with the times. Here is one easy way to make this emerging tech more appealing to today's customers.

The London-based banking giant has named Vivek Yadav chief administrative officer, and Jeremy Balkin as the new head of innovation.

Samsung sees banking as a long game, and Samsung Pay is its first move. As mobile banking grows, the Korean electronics company believes financial services is ripe with opportunity.