Digital banking
Digital banking
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Clients of neobanks have more difficulty reaching service representatives than those of direct banks. Several firms are trying to change that.
May 24 -
Deals from Amex in the ride-delivery space and AI developments at Mastercard are just some of the latest fintech moves that have the industry on notice.
May 17 -
NatWest Group is considering launching a separate digital lender for small businesses in the U.K. to find a new avenue of growth for the bank.
May 17 -
The San Francisco-based online lender originated more than $2 billion in personal loans during the first quarter, a big jump from a year earlier. The surge made up for softness in the company's home loan and student loan businesses.
May 11 -
A semiannual online banking scorecard highlights areas where banks are doing well and could improve, such as customizable home pages and transparent fees.
May 11 -
The company is focusing on the future of online retail banking. Next on its agenda: real people in its wealth management division.
May 6 -
Long Game, which Truist acquired for an undisclosed sum, allows consumers to set savings goals and earn extra cash by playing casino-style lottery games.
May 3 -
The U.K.’s markets regulator has told challenger banks to improve their financial crime controls, saying some are failing to carry out adequate checks on new customers.
April 22 -
The New York bank is planning a broad launch of its new checking account later this year. Starting this week, more than 20,000 Goldman employees have a chance to try it out.
April 21 -
The military-focused bank and insurance company has added more personalization and a search tool.
April 18 -
JPMorgan Chase’s fledgling digital bank is going after more customers in the U.K. with a new savings account.
March 28 -
A bet on gambling payments, a step for open banking and more in banking news this week.
March 25 - AB - Technology
JPMorgan Chase and HSBC are among the banks that have set up shop in virtual worlds or plan to.
March 21 -
The California bank will let customers of a neobank called BayaniPay Wallet use its branches.
March 17 -
Central Pacific Bank is trying hard to appeal to young residents of Hawaii as well as the mainland U.S. and Japan. It's positioning its new digital checking account as a lifestyle brand as much as a financial product.
March 15 -
Citing customers’ increased adoption of digital services over the past two years, banks are shrinking their physical presence, while also renovating the locations they keep — but credit unions are bucking the trend.
March 9 -
Liberty Bank and Texas Capital Bank are among those trying to attract new online-only customers while experimenting with technologies to benefit the institutions overall.
March 8 -
Five Star Bank, which is based in a rural part of New York state, has embraced digital lending, banking-as-a-service, real-time payments, bitcoin and more. “Those that don’t innovate don’t survive,” says Chief Administrative Officer Sean Willett.
March 6 -
Russia reverberations, a rebranding, a resignation and more in banking news this week.
March 4 - AB - Technology
The New York bank recently converted 3 million GM Rewards cardholders to its Marcus app, the next phase of its plans to offer more banking services in unexpected places.
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