Digital channels are likely to delight customers, but poorly performing websites are a major concern, especially as these sites come under heavier traffic loads, writes Mehdi Daoudi, CEO of Catchpoint.

Much like small businesses, small banks can't take on huge IT projects and rely more on targeted deployments to build a user base for future technology.

Alipay and WeChat have become so common in China that many tourists are finding it difficult to pay for goods and services without the apps, writes Mike Ward, CRO and CEO of North America for WorldFirst.

SoFi's experience shows that the most prominent names in fintech, while generating massive financial support, still operate in a very volatile world.

E-commerce merchants battling fraud that comes from multiple directions often need to use several different solutions that don’t always mesh well, bogging down the checkout process and inadvertently blocking good transactions.

The all-in-one card market is littered with the carcasses of unsuccessful ventures, but Curve's Shachar Bialick insists his initiative has a model and a headstart that will help it fight the market's considerable headwinds.

After a year of teething trouble at the Amazon Go cashierless concept store in Seattle, the e-tailer has finally opened its doors to the public. But no amount of Jetsons-esque technology can prepare the company for a stampede of consumers accustomed to Flintstones-era retail.

China's WeChat Pay mobile wallet has secured a partnership to launch the app in Italy next month, making it easier for Chinese consumers in that country to make online or in-store purchases with their smartphones.

From initial engagement through product purchase and post-sales interactions, retail technology offers a variety of ways to customize the shopping experience, writes Carl Mazzanti, founder and CEO of eMazzanti Technologies.

Patience could be wearing thin for those awaiting action from the card networks' emerging fraud-prevention protocol known as 3-D Secure 2.0. But after many delays, the technology appears to be awakening from hibernation.

The proliferation of wearable devices, their increasing sophistication, the uptick in wearable-optimized applications and the willingness of consumers to trade PII for convenience is converging to create a perfect storm of risk that has the potential to threaten commercial enterprises, writes Michael Lynch, chief strategy officer at InAuth.

The mix of airlines, hotels and other companies that make up the travel industry have lost an innovative edge, in part because a once-cutting edge system of combined booking and payments has not aged well.

Mastercard is teaming with SIX Payment Services to enable cashless payments at the Hahnenkamm, a top European ski race in Kitzbühel, Austria, to speed up service and eliminate lines.

Rather than searching for a "silver bullet" and relying on a single line of defense, FIs and merchants should adopt a layered model combining different approaches and technologies, writes Elina Mattila, executive director at Mobey Forum.

While most Generation X-ers have been accustomed to learning new technologies, mainly through interacting with early adopters, they aren’t always enthusiastic about learning new systems, writes Hamidreza Ghanbari, CEO of Pilatus Bank.

Shanghai’s mass-transit system this week will begin accepting QR code payments through an app connected to a digital wallet, following a successful pilot.

While Starbucks is making a tentative move into cash refusal at one location, it's unlikely any retailer would widely refuse cash payments in the near term.

Trust is probably the most critical attribute of any organization that deals with a person's financial well-being. However, trust is easily lost.

With only two weeks left in his role as CEO at American Express, Kenneth Chenault is already on to a new challenge as he becomes the first black executive to become a member of the Facebook board of directors.

OnPlan serves the education and health care industries, and under Flywire its services will be available for the first time outside the U.S.