One of the options for brick and mortar to strike back at e-commerce is real-time in-store analysis, where nascent technology gives consumers the a personalized experience without stopping to pay or engage with staff.

U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.

Many organizations wait for a customer request before they will convert a document to an accessible format and do not advertise the fact that they can offer accessible documents, so many customers don’t realize they can request them, writes Ernie Crawford, president, CEO and founder of Crawford Technologies.

The long-rumored U.S. launch of LG Pay looks finally set to happen.

It's been a little more than three years since Apple Pay made its debut. Today it is joined by Samsung Pay and Android Pay/Google Pay—along with several proprietary concepts from major banks and merchants. But despite millions spent on promotions and marketing for the various concepts, mobile payments volume is still weak.

Consumers are on the cusp of a seismic change in our relationship with the automobile, one that will have significant implications for stakeholders in the banking and payments landscape.

Ride service and mobile payments provider GrabPay has hired Ooi Huey Tyng, a former Visa executive with more than 25 years of experience in banking and payments, as managing director of Singapore, Malaysia and the Philippines.

The access Alexa gets by being built into users' home speakers and tablets is a delicate trust; if Amazon oversteps its boundaries, it might find Alexa gets muted or locked down.

Google is moving to corral its various mobile wallet concepts under a new umbrella—Google Pay—but it won’t be an overnight cure for the confusion many consumers and merchants are likely to experience as the new “G Pay” logo starts to appear.

Integration is the future of business management. There’s an unlimited availability of powerful tools out there that make us wonder how we ever did business prior, writes Rob Nathan, an executive vice president at CardConnect.

There's a clear interest in the airline industry in improving onboard payments, but innovations still lag the terrestrial retail sectors that have pushed advancements in mobile ordering, loyalty and in-app payments.

U.S. financial institutions expect it will take another two to five years before consumers broadly adopt mobile payments, and most banks see more obstacles than opportunities in supporting these emerging payment technologies.

Most retailers still don't want to accept bitcoin, but that doesn't mean they want to be left out of the cryptocurrency craze.

San Francisco-based Arxan Technologies, which got its start in 2001 providing security tools to protect gaming and medical-device applications, says financial services companies are one of the fastest-growing sectors seeking help in barricading their mobile apps from hackers.

When taken in the context of the complete invoice and payment cycle, manual payments not only have higher processing costs to the provider and supplier, but also result in delays between processing and making payments, writes Darci Guerrein, vice president of payment operations for GHX.

North Korean counterfeits haven't been documented since 2008, but recent sanctions may have pressured the country to return to making undetectable U.S. cash.

Bankwest customers in Australia may soon be making payments with a fist bump.

Ant Financial, the internet finance behemoth controlled by billionaire Alibaba founder Jack Ma, has apologized for roping unsuspecting users into its fledgling but fast-growing credit-score system.

As much as any new trend in 2018, the advancement of the Smart Cities concept will have a lasting effect on payments.

Merchants need to ensure they are poised and ready for a growing market of digital consumers, write Michael Mertz and Rich Wheeler from CardConnect.