Like a lot of small restaurants, Ann Arbor's Zingerman's Deli saw its status as a social destination disappear at the start of the pandemic. The technology that helped it hang on will forge a new business model.

By removing friction and encouraging interoperability, deployment becomes easier, says Fime's Reza Rhamani Fard.

Government incentives and pandemic-fueled changes to habits create opportunities in the region.

Unlike most IT investments that become obsolete in a few years, AI's ability to "learn" makes it increasingly more valuable, says Silent Eight's John O'Neill.

The big box retailer is streamlining the way it integrates third-party sellers across multiple channels.

A government-backed digital transaction system will soon have private sector rivals, who will have an inside track to returns on massive investments.

With so many personally and financially impacted by COVID-19, consumers have made it clear that the way customers pay for goods or services can no longer follow a one-size-fits-all approach, says eBay's Alyssa Cutright.

The growing pressure on app stores to allow multiple payment methods may prove to be as disruptive as the Durbin amendment was to debit card payments.

Building the processing tech was the easy part. Finding the right mix of users and transactions posed many challenges.

Square Inc. has agreed to buy a majority stake in Tidal, the streaming music service led by rapper Jay-Z, as part of an effort to expand the company’s suite of financial tools to musicians and emerging artists.