Payments

ABN Amro plans to levy fees for some clients that don’t use digital payment processes, an aggressive tactic that’s had mixed results for the companies, retailers, and governments that choose to make intentionally harder to use manual payment processes.

A Sam's Club warehouse in Dallas will test a wide range of mobile technology including — artificial intelligence, augmented reality, voice and cashierless checkout — to stay competitive against Amazon Go's high-tech spin on retail.

Before the rule was issued, banks and money transfer companies acknowledged that better disclosures and other steps were necessary in light of higher costs for international money transfers.

The bank, one of the few that do business with digital currency exchanges like Coinbase, has developed methods for monitoring all customers’ digital currency purchases.

DBS Bank is testing the Foodster bot for order-and-pay at restaurants through Facebook Messenger.

It is important that all parties involved in construction projects not only be aware of these regulation updates and how they will impact their projects, but also what they can do to prepare for when the legislation inevitably reaches them, writes Matt Johnner, president and co-founder of BankLabs.

What keeps execs up at night in the payments, retail and banking industries? Quite a lot, including disruption from tech giants and competition from foreign rivals.

Despite improvements in the proportion of consumers without a bank account, there is still work to do to bring more Americans into the banking system, argues FDIC Chairman Jelena McWilliams.

The idea of digitizing cashier's checks is likely to meet resistance, but the Swiss startup says at least two U.S. banks are already showing interest.

Accounts payables automation is a tough sell for companies that don't want to abandon a process they have clung to for decades. But this old process is a big target for fraudsters — and growing.

There are scenarios that complicate the B2B pricing process, before the customer even requests a quote. These issues vary across industries, growing even more complex once you bring subscription-based software solutions buyers into the picture, according to Mark Bartlett, chief experience officer of FPX.

Personal loans are "tricky to underwrite" because consumer credit scores are high at the time of origination and then drift downward, says Roger Hochschild, who recently took over as the head of Discover Financial Services.

Clearly communicating with customers on a powerful engagement platform is enough to increase customer confidence, writes Donika Kraeva, strategic communications manager at Dentacoin.

Shopify is no stranger to social media — it’s had a partnership with Facebook for three years — and it sees Venmo users' social sharing habits as the perfect means to expand its mobile commerce platform.

A group of large banks is using its considerable size and influence to build standards for trade finance, including agreements on payments processes, documentation and risk—giving the consortium its own ecosystem to counter the myriad forces in technology and e-commerce that threaten to upend traditional practices.

To combat this loyalty fatigue, retailers need to design their programs to be frequent, relevant, interactive and visible, writes Mehmet Sezgin, CEO and founder of MyGini.

In the U.S., most banks and retailers seemed to have given up on contactless cards with the 2011 demise of the much-publicized Chase Blink brand. But the payment format is making a strong comeback in 2018.

Despite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app.

Executives offer support to lift investment bankers’ morale; retailer’s move from Synchrony Financial could force card issuers to make concessions.

The card brand company spent less on client incentives than analysts expected during its fiscal fourth quarter, showing the world’s largest payment network is resisting pressure to ramp up efforts to get banks and retailers to route more spending its way.