Practice and client management

Late fees on loan payments and late-arriving documents tied to forbearance and loan forgiveness are just some examples of how delays caused by cutbacks at the U.S. Postal Service could affect lenders and their customers.

The election of Mark Chancy continues a trend under CEO Charlie Scharf of adding directors with deep experience in the banking industry.

Howard Meller, most recently CEO at New York's GHS Federal Credit Union, previously worked at Bank of America and SunTrust Bank before moving to the credit union industry seven years ago.

Discover Financial Services and Bank First in Wisconsin, two of the many companies that went all-remote with their annual meetings this year, gave the process high marks. But the longer-term prospects industrywide are unclear.

USAL Bancorp will have nearly $300 million in assets after it buys Escambia County Bank.

The company will pay $156 million for a bank with a large Small Business Administration lending platform.

CEO Keith Brenek plans to retire at the end of 2020, and the Texas-based institution found his successor in-house.

The Totowa, N.J.-based institution's board is working on finding a successor for Lourdes Cortez.

The higher charge on mortgages refinanced through Fannie Mae and Freddie Mac is supposed to cushion against a crisis but could contribute to one as the fees are passed on to struggling consumers.

The Missouri company 's deal for Clifford Bancshares is set to close later this year.

As their employees continue to navigate the challenges of balancing work and home life during a pandemic, banks are pitching in to offer everything from child care reimbursement to nanny placement to tutoring services.

More than half of adult consumers who don't use their parents' credit union say it is because they have moved out of that market, according to a new study from Access Softek.

An internally built system called Advanced Listening analyzes phone calls, emails, text messages and more, identifying possible compliance violations, systemic issues and opportunities to improve processes, products and customer service.

Barb Godin, the deputy chief risk officer and chief credit officer at the Birmingham, Ala., bank, is stepping down after a 45-year career in banking.

Willy Kelsey has worked at the Arlington, Texas-based credit union since 2005 and will oversee lending, retail operations and IT in his new role.

The Detroit regional relied on smaller teams, flexible deadlines and tightly defined tasks to convert the systems of Chemical Financial and rebrand.

MBFT Federal Credit Union serves just 131 members and holds less than $1 million in assets.

Shane Saunders will succeed Tracey Kerr, who has led the Modesto, Calif.-based institution since 1999.

ViZ Bank would eventually have branches across several major U.S. cities, including Dallas, Denver and Atlanta. It would also offer a program to help former inmates build savings and establish credit.

Two weeks of presidential nominating festivities kick off Monday as the controversy over funding for the U.S. Postal Service worsens.