Practice and client management

Narmi, launched by a former credit union executive, aims to bring "innovative financial technology" to credit unions throughout the Garden State.

The $1.9 trillion-asset bank is under pressure to provide investors more information about when it expects to resolve the numerous headaches that have arisen in the wake of its phony-accounts scandal.

Stock Yards Bancorp in Louisville, Ky., has named James Hillebrand as its next CEO when David Heintzman retires later this year.

Since taking over as CEO of BNP Paribas in 2011, Jean-Laurent Bonnafé's watchword has been "discipline." And while there have been aberrations, this trait has enabled the bank to steadily take market share from its European competitors and increase its bottom line.

The authentication software and hardware provider is shifting its focus to identity verification and account onboarding, another sign that the newest generation of bank customers is not interested in coming into a branch to set up an account.

Key hires at one credit union put focus on in-branch experience and more new hires and promotions.

The company will also acquire three branches in Worcester County, Mass., when it buys the parent of Milford National Bank and Trust.

Independent Bank had no intention of expanding outside Texas until it gained a few stray branches in a neighboring state.

The recent outcry over government use of Amazon's facial recognition software will force TD Bank, USAA and others to confront flaws in the technology that make it harder for women and minorities than white men to use mobile banking.

Another look at the variety of ways credit unions are giving back to the communities they serve.

CEO Bruce Lee believes a multicharter model, which many other banks have scrapped, gives the Iowa company an edge in smaller markets.

Organizers of Scottsdale Community Bank plan to raise a minimum of $16 million.

Bull’s Eye CU prepares to merge with Connexus CU

A competitive job market and improved security protocols are pushing more banks to consider letting employees work remotely.

After making the switch from banks to CUs four years ago, the CFO of American First Credit Union loves the movement – but he has some thoughts on how it can improve.

A look at the many ways credit unions are making a difference by giving back to the communities they serve.

Farmers & Merchants Bancorp is looking for a successor for Paul Siebenmorgan, who has been its CEO for nearly 15 years.

One credit union analyst said CUs that choose to stay away from legal marijuana banking could be inhibiting their own potential for growth.

Heading into its sixth year, the XDI Chili Challenge isn't just about cooking up some spicy stew: it can also be a great way to develop rapport with employees and members alike.

A major study recently named the $2.5 billion-asset CU the No. 1 performing credit union in California.