Predictive analytics

Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.

Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.

Data scientists from NASA, Google and hundreds of other places are working for financial firms in their spare time. Is this a good idea?

Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.

Few firms have been able to blend predictive virtual assistants, geolocation, data analytics and other cutting-edge technology into apps like TD Bank, which has more mobile users in Canada than anyone in finance.

Trellance has acquired IronSafe, which provides data analytics to more than 2,300 credit unions.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

Analytics for retirement readiness.

Reconciling accounts, predicting market turns and their effects on portfolios, and even answering client faxes (yes, faxes) can all be done better with artificial intelligence, the custody bank says. Experts describe it as a cutting-edge program.

On the first day of the 2018 CUNA CFO Council conference, futurist Mike Walsh gave credit unions a hint of the world to come from both a consumer and business point of view.

U.S. fintechs attracted $5.8 billion in the fourth quarter as institutions sought an AI edge.

In a move rare for the industry, the bank bought a team of data scientists to bolster its artificial intelligence efforts in areas including product recommendations and fraud prevention.

Banks are increasingly investing in technology that will enable them to deliver highly personal and customized communications with customers.

Separate apps for banking and PFM are too much for most customers to handle, so the Canadian bank is adding automated advice and savings to mobile banking — and it’s relying on artificial intelligence and predictive analytics to make it all work.

It also plans to deploy the startup’s technology that analyzes data and offers predictive advice.

Wells Fargo is piloting features that could help customers boost savings or plan for a trip.

At the Credit Union Analytics Summit held outside Seattle, CU Journal asked attendees to identify the biggest challenges the movement faces when it comes to data analytics.

Experts shared insight and strategies into collecting, analyzing and using big data at the Credit Union Analystics Summit.

More and more banks are using advanced geographic information systems to help make decisions around branch consolidation, lending in low-income communities, monitoring fraud and even deploying talent.

Banks want and need to rival tech giants in their use of customer analytics. Some think artificial intelligence is the key to making it happen.