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Crane Credit Union has taken an Instagram Stories-like approach, while Certified Federal Credit Union is crafting personalized email messages.
October 9 -
Social media has spawned thousands of ways for individuals to get paid by touting products in videos, photos and blogs, but the payments flow between companies and these so-called influencers can be rocky.
September 29 -
Factoring in customer behavior as an element in the risk profile can provide financial institutions with better assurances in their lending practices, consultants Maria Arminio and Bo Berg say.
July 27Avenue B Consulting -
What made the attack on famous Twitter accounts so problematic wasn’t the high profile of its victims, but the non-technical and repeatable method the assailants used.
July 16 -
Small businesses have been hard hit by the pandemic, meaning commercial lenders are considering how they can better manage risk in this portfolio and make other changes to help.
July 6 -
Facebook Inc.’s WhatsApp messenger launched a payments feature in Brazil, the app’s second-biggest market with more than 120 million users.
June 15 -
The pandemic has fostered the distribution of even more bad information on social media. Banks and other companies need to step up to solve the problem — including support of tougher legal restrictions on internet content.
May 8Sustainability Center of BNP Paribas Asset Management -
Since the coronavirus pandemic began, banks have seen customer posts more than double across their social media platforms. Here's how they are responding to the demand — and the anger.
May 5 -
Facebook and other social media platforms are a powerful way to connect members and loan officers, but lenders must ensure they first have a culture of compliance.
March 13Gremlin Social -
Some institutions say the combination of chatbots and social media could entice new borrowers, but burdensome legacy systems may limit their effectiveness.
February 20