Companies must be more prepared to defend user data from malicious outsiders, or suffer the consequences of lawsuits, sanctions from data privacy laws, decreased user trust, tarnished brand reputation, damaged investor relations and more, writes Ben Goodman, vice president of global strategy and innovation at ForgeRock.

The increased mobile engagement at U.S. Bank goes back to Ankit Bhatt letting customers tell him — and, many times, show him — what needs to improve.

Suspense builds on what the new name of merged BB&T-SunTrust will be; JPMorgan Chase CEO Jamie Dimon says Wells Fargo 'irresponsible' for lack of CEO plan; how APIs are being used at Citi, BBVA and other leading banks; and more from this week's most-read stories.

The Apple co-founder offered advice on how to create successful products, why he craves privacy and why companies should value engineers and inventors.

New technologies can increase lending and reduce risk but many management teams don't know where to begin with implementing them.

The stocks of a wide swath of publicly traded payments companies are rising faster than the overall S&P 500 index, potentially fueled by several mega mergers in the first half of 2019.

Paysafe has recruited TSYS exec Philip McHugh as its new CEO, a few days after news broke of the TSYS-Global Payments merger.

The London firm lags the three largest U.S. vendors but bets its new open banking platform can win it more business.

Payment network tokenization should sound appealing to every online retailer because it relieves friction and releases them from much of their risk, liability and compliance burden. The trick is achieving scale from both a technical and business agreement perspective, writes Ammar Faheem, vice president of digital payment solutions for North America at Gemalto, a Thales company.

Community and regional institutions' survival could hinge on their ability to access large troves of data.

Banks and credit unions “push back” against an FCC proposal to limit calls; Miami gets the next assistant the bank says is not intended to replace humans.

Smaller banks are often not taking the extra step beyond traditional functions such as online bill pay, writes Alberto Hernandez, COO for the U.S. region at Valid.

Branches are closing at the fastest pace in years, and keeping them relevant to customers is a problem banks are being forced to solve in ever more creative ways.

A trial project using blockchain to transfer and settle securities and cash proved more costly and less speedy than the traditional way, Germany’s central bank president said.

A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the few large financial institutions pushing such technology.

While there’s been dramatic innovation in the banking sector in recent years, regulators and startups can better collaborate around these developments.

The data aggregator plans to help U.S. fintechs expand into the U.K. and vice versa.

The bank dropped out of the bidding for the card over profitability fears; returning to the market could boost Barclays' investment bank.

Steve Hagerman, who was responsible for the first mortgage platform at JPMorgan Chase, will be head of consumer lending technology at Wells. It also named Gary Owen, a veteran of WarneMedia, Promontory Financial and Citi, its chief information security officer.

The JPMorgan chief executive said he couldn't understand why Wells Fargo could have CEO Tim Sloan step down without a successor ready to go.