Vendor management

Not all data providers are created equal, and credit unions must carefully evaluate any new partner’s technology, processes and more.

Several firms are betting they will be able to help banks create platforms that allow customers to design their banking services.

By banding together, banks can negotiate better terms with startups and other tech companies, FIS' chief operating officer says.

One analyst says credit unions must reexamine how they negotiate vendor contracts -- including recognizing that sorting out technology contracts may be above the paygrade of some internal IT executives.

With a hand from Geezeo, Jack Henry is rolling out a product that will guide consumers in managing their finances and is said to give banks better insights.

Banks that are customers of one or both vendors may look to leverage the situation to get better terms for certain products. But would small clients get enough attention from the global player the merger would create?

The private-equity firm Vista Equity Partners will acquire D+H in a deal valued at $3.57 billion.

WESTconsin CU and UT FCU have selected Member Experience, which uses Net Promoter Score methodology to improve members’ experiences and drive growth.