Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

Cheers to Irene Dorner, who gives Virgin Money its new status as the only major British company with a female chairman-CEO duo. Cryptocurrency is on the minds of some smart women, and Simple tries to be awesome enough to overcome consumer apathy.

JPMorgan Chase said Friday that its female employees earn 99% of what male employees make globally, but women remain underrepresented at senior levels and it hinted the unadjusted numbers it will report soon in the U.K. will be less flattering.

The two reports will examine credit union recruiting practices and how CUs can identify leadership qualities in potential board members.

Credit union consultant Susan Mitchell is one of this year's Wegner award winners, being recognized for a career that has focused on the movement's social mission and finding ways to increase opportunities for women.

Bank of America warns of “substantial” costs from cybercurrencies; First National Bank of Omaha knuckles under to a “barrage” of complaints.

Firefly CU honors its top talent, Neighbors FCU staffer recognized by local Chamber of Commerce plus new hires and promotions at credit unions across the country.

Ellen Zimiles, former federal prosecutor and current consultant to banks at Navigant, shares her experience employing people with autism and other disabilities.

The nation's largest bank plans to consolidate employees from multiple office buildings into the 2.5 million-square-foot building. Construction is expected to be completed in 2024.

The role of volunteers, supporting up-and-comers and more news of elections, new hires, promotions and special recognition.