Workplace management

Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.

Financial institutions can take a few easy steps to ensure their leadership is more representative of their customer base, including looking outside of the industry for talent. Women and people of color are not that hard to find.

Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.

Whitney Austin is still recovering after being shot 12 times by the man who killed three people in the Cincinnati bank’s headquarters branch last month. The digital product manager has a new cause, has formed a foundation and is rethinking working life as she prepares to return to the bank.

From "BayBucks" to service excellence awards, California's Bay Federal Credit Union is committed to recognizing staff who go the extra mile.

From "Orange Outs" to balloon towers and more, the Alabama-based credit union is committed to creating a rewarding working environment.

Tracy Ashfield, a veteran of the mortgage industry, will take over at American Credit Union Mortgage Association when Bob Dorsa retires in January 2020.

A "revolving door" of hiring is no problem for this Texas-based credit union, which doesn't mind if staff quit and later return.

The question "Why do we exist?" is key to the credit union's engagement and motivation strategies.

As the Cincinnati bank seeks to regroup after the fatal shootings at its headquarters, the incident underscores the need for preparedness at banks and credit unions of all sizes, workplace safety experts say.