Not all reforms are created equal. Only those truly taking a consumer-first approach — such as curtailing fees and allowing for grace periods — will see lasting benefits in customer loyalty, writes the acting comptroller of the currency.

JPMorgan Chase’s fledgling digital bank is going after more customers in the U.K. with a new savings account.

The Gulfport, Mississippi, bank is joining a number of large and regional banks pledging to reduce or eliminate the charges.

A bet on gambling payments, a step for open banking and more in banking news this week.

The Lancaster County, Pennsylvania, institution uses a fleet of traveling branches to reach far-flung customers who largely eschew modern technology.

Farmers National Banc Corp. in Canfield has agreed to buy Emclaire Financial in neighboring western Pennsylvania — its first move across state lines.

The $23 billion-asset company announced a series of changes that will reduce its reliance on charges that disproportionately hit customers with low balances.

Bank of Montreal is selling about C$2.7 billion ($2.1 billion) in shares to help fund its purchase of Bank of the West from BNP Paribas. 

Burke & Herbert, which is based in Alexandria and has been in operation since 1852, has joined a long list of banks planting their flags in Richmond, where the overall deposit market has grown 32% in just five years.

SoFi Technologies and MoneyLion offer a slew of banking services. Will this enable them to grab significant market share from traditional institutions?

The two similarly named companies had planned to merge. At issue is whether Amalgamated Financial in the Big Apple violated terms of that agreement when it called off the deal in February.

Banking executives and analysts worry that the Federal Reserve's aggressive plan to raise interest rates will be insufficient to tame inflation and overcome economic fallout from the war in Ukraine.

JPMorgan Chase and HSBC are among the banks that have set up shop in virtual worlds or plan to.

PayPal does its part in Ukraine, recognition for U.S. Bank and more in banking news this week.

Lynn Fuller, a onetime CEO of the Iowa company, called his ouster “retaliation” for publicly criticizing Heartland’s strategy. He had planned to step down as chairman in May.

The California bank will let customers of a neobank called BayaniPay Wallet use its branches.

Nearly a quarter of respondents in a recent Credit Karma survey said that their total debt increased after using “buy now, pay later” services, which allow users to pay off purchases in installments over a few weeks.

Dontá Wilson, American Banker’s Digital Banker of the Year for 2021, succeeds Brant Standridge, who recently left the North Carolina company for a position at Huntington Bancshares.