Onboarding technology isn't enough if the account opening process is too cumbersome, a J.D. Power survey finds.

The removal of costly appraisal requirements on tens of thousands of smaller commercial properties could help community banks better compete for loans they say they have been losing to nonbank lenders.

Preferred Bank's experience with an apartment developer is a reminder of how important strict underwriting terms will be as loan demand increases, rates rise and lenders try to outdo each other.

The northern Virginia company will also gain more branches around Washington as part of the $33 million deal.

A bank that can deliver a loan decision a little faster, or ask a client to input information just once, could get a leg up on the competition. But some executives are skeptical of software sales pitches and fear overpaying.

Leader Bank says it can land property managers as commercial clients by helping them handle tenant deposits — and possibly create opportunities to boost CRE lending.

A New Jersey community bank has launched a campaign that takes digs at the megabank while highlighting its own values. Should others follow its lead?

Though the prospects for these small banks look good in 2018, they also face serious challenges, particularly in the competition for low-cost deposits against the more digitally savvy megabanks.

Fifth Third is helping babies born in Chicago today (Get it? 5-3) save for college. It's the kind of nontraditional marketing that branding experts say more banks should experiment with.

Christopher Bergstrom led Cardinal Financial when it sold itself to United Bankshares in 2017.

Retaining experienced and competent employees is a crucial but often overlooked strategy for improving bank performance.

Dollar Bank has applied to form a mutual holding company as it nears a key regulatory threshold.

Green Apple Bank & Trust, which recently filed an application with regulators, plans to open in the western part of the state by the end of this year.

The serial acquirer is buying Delaware Place Bank, which is less than 1% of its size.

It might make sense to scrap a decades-old name, especially for banks with aggressive growth plans.

How a measure to make opening online accounts easier was crafted — and why it needs to pass Congress.

Camden Fine, the president of the Independent Community Bankers of America, is due to retire this week. We talk with him about his long career — and his fears for the future of his industry.

Domenick & Associates also specializes in serving social service organizations.

Investments in analytics and a focus on courting midsize businesses have helped regional banks add non-interest-bearing deposits even as they struggle for other types of deposits. Can they keep it up as rates rise?

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.