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Market Intelligence:
AI
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Industry Data
  • High net worth
    ‘Huge pile of money’ coming into robos?

    Digital advice is still in its early days, says SigFig CEO Mike Sha.

    July 11
    Thumbnail for Video: ‘Huge pile of money’ coming into robos?
  • Bank technology
    How Charles Schwab is breaking innovation out from labs

    The bank is rotating teams dedicated to product and service development across its organization to help implement new ideas quicker.

    By Nathan DiCamillo
    July 11
    Neesha Hathi Schwab
  • Robo advisors
    Mike Sha, Co-Founder and CEO, SigFig (full session)

    The death of robo.

    July 11
    Thumbnail for Video: Mike Sha, Co-Founder and CEO, SigFig (full session)
  • In|Vest Conference
    Noah Kerner, CEO, Acorns (full session)

    Mobile microinvesting company Acorns grows up.

    July 10
    Thumbnail for Video: Noah Kerner, CEO, Acorns (full session)
  • Artificial intelligence
    Catherine Flax, CEO, Pefin (full session)

    AI: Adding value to the wealth management industry

    July 10
    Thumbnail for Video: Catherine Flax, CEO, Pefin (full session)
  • Artificial intelligence
    Why BNY Mellon, Fidelity use AI sparingly

    Artificial intelligence is not always the right answer to data problems, executives of the two firms said at the In|Vest conference.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 10
    Andrew Brzezinski, vice president of Fidelity Institutional (second from right) and Massimo Young, head of data solutions at Bank of New York Mellon (third from left).
  • Wealth management
    Digital tools are coming for high-net-worth clients

    Apps aimed at the very wealthy have lagged behind those for other groups, but there's interest in developing them, especially ones that track total net worth.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    July 10
    waters-deborah-invest-2018.jpeg
  • High net worth
    HNW clients demanding an enhanced digital experience

    Needs of wealthy clients are "a lot more complex," says Kraleigh Woodford, managing director and head of digital client experience at UBS Wealth Management.

    July 10
    Thumbnail for Video: HNW clients demanding an enhanced digital experience
  • Citi
    Building a digital engagement model for HNW clients (full session)

    Panelists: Deborah Waters, Global Head of Private Bank Operations and Technology, Citi; and Kraleigh Woodford, Managing Director Head of Digital Client Experience UBS WM USA.

    July 10
    Thumbnail for Video: Building a digital engagement model for HNW clients (full session)
  • In|Vest Conference
    Neesha Hathi, EVP and Chief Digital Officer, Charles Schwab (full session)

    The business case for going digital.

    July 10
    Thumbnail for Video: Neesha Hathi, EVP and Chief Digital Officer, Charles Schwab (full session)
  • High net worth
    ‘It’s gotten worse over the past 10 years’

    New financial products may be exciting for wealth managers — but one group of people isn't benefitting, warns Neesha Hathi, the chief digital officer for Charles Schwab.

    July 10
    Thumbnail for Video: ‘It’s gotten worse over the past 10 years’
  • Practice management
    Are your clients truly engaged, or just legacy?

    Don’t let this opportunity slip away, says Ilan Davidovici from Salesforce.

    July 10
    Thumbnail for Video: Are your clients truly engaged, or just legacy?
  • Asset management
    Ilan Davidovici, Global Head of Wealth and Asset Management, Salesforce (full session)

    From AI to ROI — Using artificial intelligence to grow client relationships

    July 10
    Thumbnail for Video: Ilan Davidovici, Global Head of Wealth and Asset Management, Salesforce (full session)
  • Investment strategies
    Keep financial services brands laser-focused, Acorns CEO says

    The mobile microinvesting company offers five basic products because it wants to be known for helping customers manage saving and spending — and that's it, Noah Kerner said at In|Vest.

    By Nathan DiCamillo
    July 10
    Noah Kerner, CEO of Acorns (right), speaking during a session at In|Vest 2018 in New York.
  • Wells Fargo Advisors
    Will a hybrid make you happy? (full session)

    Panelists: Ron Carson, Founder and CEO, Carson Group; Marthin De Beer, CEO, BrightPlan; Angela Pecoraro, CEO, Advicent; Eduardo Queen, Director of Digital Investing, Wells Fargo Advisors.

    July 10
    Thumbnail for Video: Will a hybrid make you happy? (full session)
  • High net worth
    Ron Carson foresees AI besting human advisors within a year

    Data about client behavior will drive better user experiences.

    July 10
    Thumbnail for Video: Ron Carson foresees AI besting human advisors within a year
  • Wealth management
    ‘Snackable’ data is what modern customers want, JPMorgan exec says

    People welcome help managing their money, and they don’t mind their own data being analyzed, as long as the result is easy-to-digest information and recommendations they can act upon, JPMorgan’s Kelli Keough said at the In|Vest conference.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    July 10
    Kelli Keough, Global Head of Digital Wealth Management at JPMorgan Chase, gives opening keynote remarks at In|Vest 2018.
  • JPMorgan Chase
    Kelli Keough, Global Head of Digital Wealth Management, JPMorgan Chase (full session)

    Beyond investing: Our opportunity to help customers more holistically

    July 10
    Thumbnail for Video: Kelli Keough, Global Head of Digital Wealth Management, JPMorgan Chase (full session)
  • High net worth
    Wealth management’s future in 3 words

    There are serious consequences for firms that do not embrace the latest tech tools, says Kelli Keough, the global head of digital wealth management for JPMorgan Chase.

    July 10
    Thumbnail for Video: Wealth management’s future in 3 words
  • Artificial intelligence
    How AI can help banks keep their best workers

    First Horizon is using artificial intelligence software to analyze employee feedback on workplace surveys.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    June 27
    AB-EMPLOYEE-0627.jpg
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.