The company will add a representative of Stilwell Group to its board. The investment firm, which has long criticized HopFed's leadership and strategy, agreed to support the company's recommendations at future annual meetings.

Evelyn Canterbury is retiring from the Ohio-based CU after having been appointed CEO in 1982. The credit union's CFO, Paula Heitger, took the helm April 1.

It's not enough to say you provide excellent service. You have to define what it is in a concrete, measurable way to live up to that promise. Take these steps to do just that.

From awards to promotions, appointments and special honors, here's how credit union professionals are making an impact.

The deal for Retirement Plan Services, which provides recordkeeping for employers nationally, is NBT's fourth acquisition of a retirement services firm since 2015.

Millennium Bank in Tennessee has quickened approval times on loan applications by using software that frees lenders from repetitive, manual tasks. The result: Loan balances have increased by more than 50% in less than two years.

In addition to his highly publicized comments on trade and other political issues, the CEO of JPMorgan Chase used his annual letter to underscore the importance of job training for low-wage workers and call attention to an FDIC proposal that encourages banks to hire workers who have been convicted of minor crimes.

Traditional financial institutions would gain from adopting the innovative, consumer-focused mindset Amazon promotes. Hiring executives away from the e-commerce giant could help.

The San Francisco Fed chief, an economist, is seen as a complement to Fed chair Powell; the proposal would make it easier for banks to comply with the law.

A trio of operations executives move up the ladder at Golden 1, new inductees to Hall of Leaders and more new hires, promotions and special recognition.