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Know how many different ways customers can ask a virtual assistant to move money between accounts? The answer is one of Bank of America’s takeaways from a lot of trial and error this year in launching voice-activated services.
October 11 -
Currently running for a fourth term in Congress, former credit union employee Denny Heck is a vocal proponent of changes to NCUA's risk-based capital rule and other industry priorities.
October 11 -
The Federal Reserve System is trying to be proactive in these and other high-profile areas, offering educational materials and coaching to bank execs and directors, according to supervision officials at the St. Louis and Richmond Fed banks.
October 11 -
Toronto-Dominion Bank wants customers to complete nine out of every 10 routine transactions on their own within three years.
October 11 -
The company’s stock plunges after Sarah Friar’s departure announced; the bank said it unintentionally withheld mortgage discounts from minority borrowers.
October 11 -
Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.
October 11 -
While the fintechs that offer merchant loans usually argue they’re lending to the ultra-small businesses that banks don't serve, competitive forces will bring the technology companies deeper into banks’ domain.
October 11 -
The third interest rate increase of the year could have a significant impact on banks' lending, deposit gathering and even M&A decisions. Here's what to expect.
October 10 -
Craig Phillips, a counselor to Treasury Secretary Steven Mnuchin, said the department is not trying to undermine the role of state regulation of fintechs.
October 10 -
The San Francisco challenger bank is adding 150,000 customers per month and plans to expand its financial product offerings.
October 10 -
The two megabanks face different problems, as Bank of America customers are frustrated over fees and customer service while Wells customers are alarmed about the bank's recent scandals.
October 10 -
Square CFO Sarah Friar, who helped lead the company's many forays into financial services, is leaving Square to become CEO of Nextdoor, a social network for local neighborhoods.
October 10 -
Called Bill Pay Exchange, it will power instant bill pay for consumers from their bank or credit union accounts in a matter of seconds versus days when using the traditional bank bill pay ACH network.
October 10 -
Mike Cagney’s current venture, Figure Technologies, is offering consumers the ability to apply online for home equity loans and get funding in as little as five days.
October 10 -
CIT Bank and Simple recently started offering higher yields on the condition that customers make regular contributions to savings. The offers are designed to help the banks avoid rate wars, but some analysts question whether they will appeal to enough consumers.
October 10 -
Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.
October 10 -
Proposition 10 would give local jurisdictions a freer hand to restrict rents, but critics say that would lead to property devaluations. Some see an effect regardless of whether the measure passes.
October 10 -
First Data is adding BlueSnap's e-commerce tools to consolidate the expanding menu of payment options that acquirers and financial institutions must juggle.
October 10 -
For bankers and network providers, it’s a given that moving to a real-time payment system like Zelle will lead to an increase in fraud attempts. Here's a look at the ways they're fighting back.
October 10 -
Millennials are targeting homeownership within the next few years, but many are buying into certain house-purchasing myths, according to Bank of America.
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