American Express

American Express charged higher interest rates and annual fees to cardholders in Puerto Rico, the U.S. Virgin Islands and other U.S. territories than in the U.S., the CFPB said Wednesday.

Interactive Facebook ads and Twitter chats can complement — and sometimes outdo — traditional marketing and networking in the recruitment of commercial clients, financial institutions say.

Credit card issuers have been trying to outdo each other to offer the best rewards program. And it shows, as customer satisfaction rates with many (but not all) of their banks have never been higher in a yearly J.D. Power study. But they may not last forever.

The largest banks are approving small-business loan applications at the fastest rate since the recession, a sign that that they are willing to assume more risk and taking seriously the threat of competition from online lenders.

American Express and MineralTree are partnering to streamline business-to-business payments by incorporating the Amex virtual corporate card platform into MineralTree's accounts payable processes.

American Express is giving its card customers an easy way to transact in cryptocurrency.

Though a 33% decline in net income was attributable to large one-time gains that the credit card issuer recorded in the second quarter of 2016, Amex faces major challenges in the pursuit of growth opportunities.

The concept of digital payments doesn't often cross paths with the concept of robots moving autonomously through our world. But in a few cases, robots have been created to handle payments and deliver goods.

After a year on the platform, American Express is more involved than ever in mining Facebook Messenger’s benefits as a tool for payments and financial services.

The Trump administration is stepping away from the government’s 7-year legal fight with Amex that centers on retailers’ right to encourage the use of particular cards. The decision is good news for issuers of credit and debit cards, though it is hardly the last word on the case.

The Trump administration is stepping away from the government’s 7-year legal fight with Amex that centers on retailers’ right to encourage the use of particular cards. The decision is good news for issuers of credit and debit cards, though it is hardly the last word on the case.

Merchants increasingly sing the praises of analyzing customer payment data to learn more about spending habits and deliver customized offers through mobile devices. American Express is kicking off a project to do the same with corporate travel data.

More business lending is shifting from banks to "murky" trusts as the government imposes more restrictions to reduce risky loans; 11 states advance suit as Justice Department retreats.

American Express Co. has struck back against Citigroup Inc., winning exclusive rights to issue credit cards for Hilton Worldwide Holdings Inc. and ending an agreement in which the two banks shared the business.

Today’s primitive question-and-answer programs will mature into sophisticated conversational agents, which will help customers transact and may even be capable of understanding emotional cues, experts say.

American Express has made several attempts to escape its image as a card for the elite, with efforts such as the Bluebird prepaid card and the OptBlue pricing program for small merchants. Its latest move is focused on rewards for small-business owners.

Warren Buffett’s Berkshire Hathaway Inc. asked the Federal Reserve to allow it to hold as much as 24.99 percent of American Express Co., a stake that’s been growing because of the lender’s stock repurchases.

American Express Co. is the latest to add voice controls for card services via the Amazon Alexa digital assistant.

When American Express debuted its Bluebird prepaid card in Walmart stores nearly five years ago, it was a sharp detour from the card brand's status as a product for the elite. But rather than bridge these two worlds, the Bluebird card has kept its market walled off.

Whether it is the Chase Sapphire Reserve metal card, the American Express Clear Card or a PNC card with an orange core, the message is the same — design is a big part of making a top-of-wallet card.