Retail & Commercial

The nation's largest bank is dominant in New York, California and Texas, but it has little presence in the Mid-Atlantic and upper Midwest.

Digital banking services should solve consumers' problems and offer them advice, and they must rely on artificial intelligence and other cutting-edge technology, bankers from TD, RBC and Bank of the West said.

The New York firm, which offers high-cost credit to small businesses, has attributed its recent struggles to certain loans performing worse than had been expected.

CEO Kelly King also did not rule out a return to bank M&A now that BB&T has completed the integration of Susquehanna Bancshares and National Penn Bancshares.

The Florida Bankers Association recently canceled a fintech conference due to a lack of interest. Such aversion could prove costly for bankers in the future.

JPMorgan Chase’s partnership with OnDeck Capital was expected to augur a wave of similar agreements between banks and online business lenders. But so far, most banks have avoided joining forces with companies they also view as competitors.

While banks are in various stages of development when it comes to distributed ledger technology, the industry is further along than many would assume, big-bank technology executives say.

Digital banking executives such as B of A's Michelle Moore love apps like those offered by Pottery Barn and Starbucks for their ability to connect the physical and digital worlds.

The company will pay about $219 million for Diboll State Bancshares.

The Utah company has similar arrangements with Staples, GoDaddy and LegalZoom.