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Many BNPL lenders are expanding the services they offer to consumers. But adapting the product for businesses, or reducing friction at the point of sale, could also be avenues for growth.

A real-time refund can allow travelers to quickly rebook after a cancellation, and instant credits can make longer airport waits more bearable, according to fintech experts.

There are numerous groups that would love for financial institutions to embrace their causes. But executives need to think through the potential consequences of becoming politically active.

Millions of Americans have trouble accessing low-cost loans because they have thin or problematic credit histories. That could change as fintech innovations and new self-reporting tools give lenders troves of new data.

Ishet Dhar, who spent more than 17 years at Bank of America, will lead the upstate New York bank's efforts to integrate digital services with its branch footprint.

It's surprising given the cryptocurrency's volatility, but the New York Yankees, the Houston Rockets, MVB Bank and Vantage Bank are among the companies that have begun letting employees invest some of each paycheck in bitcoin in recent months.

Consumers have numerous choices for which financial services provider they use. An American Banker/Monigle survey of consumers on what drives customer satisfaction ranks the top 50 performers.

Financial institutions have a solid track record of keeping customers for the long haul, but technology firms, fintechs and challenger banks are gaining ground on the incumbents.

BMO Financial is expanding its efforts to recruit "underleveraged" job candidates among families fleeing war and hunger abroad. Refugees offer businesses diverse skills and have lower turnover rates than typical North American workers.

Through unconscious bias assessments, analysis and industry partnerships, financial institutions are working to meet the diverse needs of current and future talent.

The Pittsburgh-based company is no longer assessing NSF fees to customers whose accounts don't have enough money to cover certain transactions. It is the latest bank to revise portions of its overdraft policy amid a raging debate about the fairness of such charges.

Banks such as FNBO and Ally Financial have taken to the social media channel to appeal to younger customers.

An alternative metric might have led the Federal Reserve to take earlier action against rising prices.

Marianne Lake, the company's co-chief executive officer of consumer and community banking, will serve a one-year term on the Federal Reserve Board's Federal Advisory Council. She represents the New York Fed.

The remittance provider claims the Consumer Financial Protection Bureau worked to ensure it could file the case in a venue that would be more receptive to its claims.

The two major tech firms were targeted in an intricate phishing scheme last week. One fended off the attack; the other was not so fortunate.

Jifiti is among the technology companies that want make it easier for retailers and banks to offer installment lending. The disruption caused by inflation and a hawkish Fed are combining to create an opportunity.

Education in financial literacy instills both know-how and confidence, knowledge most teens lack when transitioning into adulthood.

Inflation and rising rates are some of the biggest issues industry executives and leaders are focusing on this year.

In another sign that the pandemic-fueled migration to digital transactions is here to stay, Capital One is dropping a mobile-payment incentive for REI credit card customers as it takes over issuance of the Mastercard from U.S. Bank.