Bank technology

Large banks and Nasdaq are applying artificial intelligence to the detection of bad behavior such as fraudulent account openings and market manipulation. The technology may spot misconduct where humans didn’t.

Navient and Nelnet, the two largest student loan servicers, avoided downgrades on some $18 billion of bonds by extending their maturities. Getting the required consents from investors would normally take ages, but recent innovations speeded the process.

Sovrin, a new blockchain for the creation and management of digital identities, may help credit unions save money and fight fraud while returning power to individuals.

Bankers are well aware of the industry transformation taking place. However, they need to convince employees that change is worthwhile before turning reimagined business models into realities.

Blockchain technology requires major change in people and processes and smaller banks need to prepare, according to Joe Dewey, an attorney at Holland & Knight and author of a new book about distributed ledger technology.

Researchers have found serious flaws in the way transport layer security protocols — a longstanding bulwark of online banking — have been modified for mobile apps.

American Banker's Rob Blackwell and Marc Hochstein discuss the pushback from state regulators and consumer advocates against the OCC's proposed charter; Chris Skinner and Jim Marous hold forth on fintech.

The bank has quit the R3 consortium, whose tech decisions were at odds with its own.

Sweeping new data-sharing rules require a substantial IT revamp at large financial institutions.

The fintech company Truebill, which already cancels recurring subscriptions at customers’ requests, is now challenging banks’ late fees and overdrafts.

Verizon’s Data Breach Investigation Report finds cybercriminals are focusing their efforts on banks’ web servers and websites.

The funding comes as the financial services industry continues to search for safer ways for customers to share their account data with third-party apps.

While bankers are becoming accustomed to the idea that artificial intelligence and software "bots" will affect their business, a "Jetsons"-style robot is a novel feature at a branch.

The startup Dave (just Dave) sells an app that forecasts short-term bank balances and sends users small-dollar advances when necessary, part of a wave of efforts to improve consumers’ financial health using digital tools.

The company that made its name refinancing student loans plans to delve deeper into originations after a trial run of sorts.

U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency.

Attacks on ATMs and point-of-sale machines are getting more sophisticated and frequent. Crooks are trying to get as much use as they can out of their skimming devices before the migration to chip cards is complete.

The development of mobile mortgage solutions has to strike a delicate balance between self-service and making humans readily available for the stressful process.

Executives at BB&T, KeyCorp and Citizens are milking commercial lending niches and balancing cost control with new investments while waiting for more rate hikes to fatten margins.

Banks have long believed that the key to sparking mobile payments is better incentives, but U.S. Bank is taking that to the extreme with a new product that pays triple points for such purchases.