Bank technology

The acting comptroller of the currency signaled that his agency is planning to resume on-site supervision despite health risks tied to the pandemic. But some bankers and former examiners urged caution, saying remote monitoring has its advantages.

After three months of supervising national banks remotely, examiners will soon resume visiting them in person and working in regional offices, says acting Comptroller of the Currency Brian Brooks.

The acting head of the agency says it cannot continue relying on web-based exams put in place during the coronavirus and will start sending staff into banks.

The industry was already on a path toward increased digital services, but the global pandemic is showing why CUs need to speed up that process.

The Small Business Administration’s loan processing platform went down Monday for as long as four hours, temporarily halting the ability of lenders to process loans for small business owners seeking relief from the impact of the coronavirus.

Leveraging AI and machine learning can help credit unions focus on doing what they do best: forging connections with members.

Member business loans have been on a roller coaster over the last year and as the pandemic impacts the economy, executives will need to closely monitor these portfolios to catch any problematic credits.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

BofA, JPMorgan said they are paying bonuses to branch and call center employees; the bank says removing the $1.9 trillion limit on growth will help it lend to more customers in need.

High-tech self-service channels can help credit unions effectively and efficiently meet members' needs during a time of social distancing.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

The best community banks layer human-facing services with new technology to beat the heavyweights in their market.

The game has changed and bank executives will have to do more homework before striking a deal.

When it comes to customers using application programming interfaces, the bank appears to be outpacing its rivals.

Banks can remain competitive in a more crowded field by offering attractive rewards through easy-to-navigate, secure microsites, says Informa Financial Intelligence's Gina DeCorla.

The company’s first COO, Vishwas Prabhakara, is hoping to help the automated savings app startup build scale.

Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams.

Vendors keep merging, and new ones keep forming. For banks, the change brings access to more options, but shorter relationships.

Some startups are eschewing San Francisco and New York to set up shop in the middle of America. And for good reason.

The cryptocurrency-focused merchant bank Galaxy Digital, led by a former Goldman Sachs partner, will start trading on a Toronto exchange this week. Its journey is a cautionary tale in regulatory risk.