Banking

Mainstream lenders have long been reluctant to make short-term consumer loans because the costs involved make them expensive for borrowers. Upstart says its technology will enable partner banks to offer loans at annual percentage rates below 36%.

Bob Gallman has worked in the credit union industry for more than 45 years and has been at the helm of the league since 2017.

The way merchants handle payments is becoming just as important as the actual business they're in, says Jeremy Balkin, global head of innovation and corporate development at J.P. Morgan Payments.

The expectation that people will want social distancing and ever-expanding digital banking options well after the pandemic passes is informing branch architecture at banks and credit unions.

Overall 90 banks earned a spot on American Banker's ninth annual ranking of the Best Banks to Work For. An employee survey is one facet of the selection process.

Americans are changing jobs in record numbers, posing a challenge for all employers. Here's how the Best Banks to Work For are redoubling their efforts to recruit and retain talent.

Michigan State University Federal Credit Union would be one of the first credit unions to pay eligible players on the MSU team to use their name, image and likeness in exchange for endorsements.

In a letter to the agency’s new director, top Senate Democrats recommended policy steps intended to limit mistakes in consumers’ credit files that they said “can ruin lives.”

The purchase of Peoples Banktrust would create the fifth-largest bank based in Georgia’s most populous metropolitan area.

First Busey Corp. is investing in software to eliminate the drudgery of some tasks. But this Best Bank to Work For will judge the success of the tech initiative by employee engagement more so than just efficiency. The goal is to boost morale.

A focus on getting work done more efficiently has prompted these midsize banks to rearrange responsibilities, eliminate red tape and use technology to automate repetitive or tedious tasks. Some are also enhancing leadership development and increasing employee benefits amid an increase in turnover.

KeyCorp, Zions and Capital One are among the companies making big moves in a sector that is growing fast and viewed as recession-proof.

Criminals are finding weaknesses in the complex network of applications on banks' sites and exploiting them to launch attacks.

The Minneapolis company is planning a dramatic reduction in greenhouse gas emissions from its operations and the activities it finances, matching a commitment made by many of the nation’s largest financial institutions.

Without the ability to build cutting-edge technology or recruit top talent, the best outcome for many small lenders is to merge with a bank seeking to enter a new market.

Diane Morais, the bank's consumer and commercial banking president, writes that eliminating overdrafts has had little impact on the bottom line, and she encourages more banks to do the same.

From paying for lawn care when an Army Reservist on staff was deployed to offering employees office space and laptops for their children to do school work, United Bank in Alabama aims to make life easier for the people who work there. It is also ramping up internal training programs.

The largest of the 2021 Best Banks to Work For, those with more than $10 billion of assets, are trying new recruiting tactics and ramping up diversity efforts.

Hope Dmuchowski will join the Memphis, Tennessee, bank as it contends with higher-than-expected costs in connection with its acquisition of Iberiabank. She has previous experience with integrations, having participated in the combination of BB&T and SunTrust Banks.

U.S. consumers’ card debt, which fell sharply last year, has now climbed for two consecutive quarters. The upcoming holiday shopping season will signal how quickly borrowing will return to 2019 levels.