Branch banking

Scheduling time for senior executives to visit branches and work alongside staff is a productive and motivating step for all parties involved.

Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

MUFG Union Bank is launching PurePoint Financial, a largely online savings bank that will still offer opportunities for face-to-face interaction.

The move will more than double the size of Eldorado's branch network, while allowing MidCountry to exit the market.

More and more banks are using advanced geographic information systems to help make decisions around branch consolidation, lending in low-income communities, monitoring fraud and even deploying talent.

In a first for the Aloha State, two CUs there have entered into a branch-sharing agreement.

The Senate voted 53-47 to approve Steven Mnuchin as Treasury secretary; customers will soon be able to access cash at ATMs using their cellphones

The Florida company, which hit an aggressive profit goal last year, is planning its first investor day later this month to outline longer-term goals.

Rogue Credit Union is growing rapidly, but insists it is not pursuing growth.

Community banks should jump at the chance to show consumers and policymakers how different they are from big banks.