Branch banking

As major payments M&A deals mount, some free agents are awaiting deals of their own — and one area where that’s most apparent is in debit and ATM networks.

The Fitchburg, Mass.-based institution also started an insurance agency and upgraded its mobile banking last year.

With no firm dates announced for processing certification and delivery dates for new hardware and upgrade kits 120 days or more out, the Windows 10 migration is shaping up to be a scheduling and budgetary nightmare, writes Yonas Marcos, president and CEO of Star Financial Services.

Jill Castilla, CEO of Citizens Bank of Edmond, has taken steps to help her bank stand out from the crowd.

The Jacksonville-based credit union kicked off 2019 by buying a bank and expanding into Georgia, but VyStar's moves may hold lessons for CUs far beyond the southeast.

Bank managers should remember their roots and keep their hands in business development, even as they climb the ranks.

Banks of all sizes need to stick together to ward off threats from "unregulated" fintechs and other nonbanks, Bank of America Chairman and CEO Brian Moynihan said Tuesday.

By learning from the struggles that resulted from Wells Fargo’s outages, the rest of the financial world can improve its own disaster recovery plans, writes Todd Matters, chief architect and co-founder of RackWare.

The Rhode Island-based institution also finished building a 27,000-square-foot operations center and branch.

A growing number of financial institutions are piloting initiatives sharing space with coffee shops and other retailers in an effort to boost foot traffic.

The system is designed to help banks deliver more personalized financial advice and is meant as a challenge to traditional bank technology vendors.

Until recently, biometric ATMs were very hard to find in developed markets other than Brazil, India and Japan.

Financial institutions that participate in state-administered EBT programs have a unique opportunity to put more money in the pockets of the nation’s neediest by eliminating surcharge fees on their ATMs, writes Kim Bynan, a senior vice president at FIS.

The nation's largest bank plans to open 90 new branches in new cities this year while continuing its expansion in the Philadelphia, Boston and Washington markets.

In her 27 years working at Discover, Amy Parsons has always found herself in the right place at the right time. Or, more likely, decision makers at Discover have made a habit of putting Parsons right where they need her to tackle the hottest trends in payments.

Its move into new states will allow the nation’s largest bank to pursue the loan and deposit business of more state and local governments.

The personnel changes are part of a broader shift to boost personal banking at the Chicago bank as commercial banking has typically outpaced retail.

The Illinois-based credit union has broadened its field of membership to include two Missouri counties and issued another dividend.

Will Howle, head of U.S. retail and mortgage banking, and Alice Milligan, chief digital experience officer, will leave this spring.

Lloyds is paying small merchants to offer cash back, but consumer groups are already casting the move as inadequate to address the decline of branches and ATMs in the U.K.