Like other businesses, hospitals have been forced to make instant emergency changes because of the coronavirus. But many hospitals are concurrently getting a rush of demand for service with an unclear revenue stream.

Inside Citigroup's headquarters in Manhattan, executives are trying to solve a problem bedeviling much of Wall Street: How to get employees up elevators.

Lenders are set to flood the SBA with new PPP applications; long nights and weekends the new normal; Fifth Third rethinks new-branch designs in light of coronavirus; and more from this week's most-read stories.

Johnny Allison, the Arkansas company's chairman and CEO, agreed to reduce his base salary by 20%.

The popular videoconferencing service has been beset by security issues, and some banks have banned employees from using it. Are they overreacting?

The online lender, reeling from the economic fallout of the coronavirus pandemic, also said it is cutting senior executives' salaries by 25%.

Once it starts reopening offices around the world, it "will continue to prioritize the safety of our employees, customers and communities," Citigroup President Jane Fraser said.

The credit union regulator released its annual diversity report, which showed that more minorities were in senior roles but examiners remained predominantly white and male.

Renee Christoffer will take over leading the institution when Monte Berg, the current president and CEO, steps down at the end of July.

Minorities are often hit harder financially during a crisis, but if regulators move forward on revamping the Community Reinvestment Act, they’ll only make matters worse.

Despite limiting branch access and embracing social distancing, member-facing employees at some institutions have contracted COVID-19, and those few could be the tip of the iceberg.

"We've proven we can operate with no footprint," said James Gorman, Morgan Stanley's CEO. "Can I see a future where part of every week, certainly part of every month, a lot of our employees will be at home? Absolutely."

Many credit union employees are currently working from home to slow the spread of COVID-19 but this can invite more attacks from cyber criminals.

Reports from the Singapore office, a coronavirus war room and a hardworking IT staff all helped TD Bank Group get nearly all employees ready to work from home and able to handle a tripling of remote deposit capture activity.

Reluctant to cancel what have become pipelines for developing talent, banks are delaying start dates or moving programs entirely online.

A familiar face is taking the reins at the Baytown, Texas-based credit union, following the departure of its former chief executive earlier this year.

The bank will be allowed to exceed the limit to enable it to make more small business loans; the CEOs of HSBC and StanChart are also donating part of their pay to coronavirus victim charities.

The industry is grappling with how to thank member-facing staff while also determining how newly mandated leave laws will impact them.

Jamie York has taken the helm at Neighborhood Mortgage Solutions as CEO Greg Wischmeyer prepares to retire.

The Oregon-based institution is the latest to offer bonus pay for branch staff facing additional risks by coming to work.