Consumer lending

Credit unions are losing ground to community banks when it comes to customer satisfaction. Here's how to reverse that trend.

The Earnin app appears designed to look like other early wage access programs, but critics say it’s actually a payday lender and New York regulators have taken notice.

The Silicon Valley-based fintech, which recently announced a new partnership with Walmart, plans to add hundreds of new workers this year.

In successive speeches, Joseph Otting and Jelena McWilliams expressed hope for a Community Reinvestment Act rule by early next year, and also said regulators should align their small-dollar lending policies.

Rates have risen, car prices are up and sales are expected to drop by nearly a half-million units this year, but institutions can take steps to ensure minimal impact.

Banks of all sizes need to stick together to ward off threats from "unregulated" fintechs and other nonbanks, Bank of America Chairman and CEO Brian Moynihan said Tuesday.

American Banker won 11 journalism awards during the past week, including its first Grand Neal, the highest of the honors announced at this year's Jesse H. Neal business journalism awards.

Financial startups are becoming important partners for community banks and credit unions, despite lobbying efforts to limit their growth.

Some fintechs have figured out how to provide international students and immigrants with credit cards and loans. Machine learning makes the underwriting possible.

The San Francisco-based online lender said that the departures of two prominent board members are not the result of any disagreement with the company.

The proposed rollback of underwriting requirements for small-dollar lenders could redefine a legal doctrine that governs rules affecting other companies as well.

Assemblywoman Monique Limon is in the “early stages” of exploring how to create a state-level Consumer Financial Protection Bureau as part of a broader push for more consumer protection for state residents.

Speakers at the Credit Union Summit during the 2019 Retail Banking conference offered a host of best practices for embracing new technologies while maintaining high levels of member service.

The bureau had already proposed removing the underwriting portion of the rule, but a judge in Texas has indefinitely delayed the other key component as well.

Susan Ehrlich, the fintech lender's new chief, discusses what she learned working at Amazon and Simple and how her firm is approaching consumer loans differently.

Financial startups are becoming important partners for community banks and credit unions, despite lobbying efforts to limit their growth.

In a unanimous ruling, the court placed new limits on the ability of consumers to sue law firms that handle foreclosures on behalf of mortgage servicers.

With the National Credit Union Administration board at full strength for the first time in years, here are three areas where the panel can make a big difference for CUs early on.

The latest Credit Union Trends Report from CUNA Mutual shows CUs serving more consumers even as the industry continues to contract.

Events at local breweries can be a fun way to educate younger members about getting their first mortgage but credit unions must walk a fine line at such events.