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Market Intelligence:
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Research
  • Employee benefits
    Credit unions altering perks and policies to respond to staff under stress

    Understanding that staff are dealing with new uncertainties surrounding the pandemic, some institutions have become more flexible with many of their traditional HR policies.

    By W.B. King
    September 25
    Heritage Federal Credit Union employees deliver personal protective equipment to a local hospital.
  • Employee benefits
    The Best Credit Unions to Work For with assets over $1B

    A look at what some of the nation's largest credit unions are doing to take care of those who take care of their members every day.

    By W.B. King
    September 24
    Cyprus Credit Union Photo 2020.jpg
  • Opinion Why credit union shared branching matters more than ever

    A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit.

    September 24
    Kathy Snider
    Kathy Snider
    CO-OP Financial Services
  • M&A
    Dallas-area credit unions get members' OK for merger

    Go Federal Credit Union CEO Bert Beal will take the helm of the combined institution once they join America's Credit Union.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 24
    Bert Beal, president and CEO of Go Federal Credit Union
  • Diversity and equality
    Diversity training gaining ground at credit unions

    The percentage of institutions in the Best Credit Unions to Work For rankings that provide formalized diversity training continues to rise each year, reflecting a growing awareness of the issue within the industry.

    By W.B. King
    September 24
  • Employee benefits
    The Best Credit Unions to Work For with assets from $500M - $1B

    How mid-size institutions are making a difference for employees and keeping workers engaged during the pandemic.

    By W.B. King
    September 23
    Oklahoma's Credit Union Photo 2020.jpg
  • M&A
    Sandia Laboratory FCU to expand footprint with merger

    A pending combination with Animas Credit Union will broaden the Albuquerque-based institution's reach in northern New Mexico.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 23
  • Employee engagement
    Social distancing pushes credit unions to get creative with communication

    With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected.

    By W.B. King
    September 23
    CUJ-091720-COMMUNICATION (2).jpeg
  • Employee benefits
    The Best Credit Unions to Work For with assets from $200M - $500M

    More than a dozen institutions made the ranking this year in this asset category range.

    By W.B. King
    September 22
    The Peoples FCU Photo 2020.jpg
  • Opinion Lenders must learn from pandemic-related credit reporting issues

    Credit unions need to improve their processes to ensure the problems that have arisen with credit reporting during the coronavirus don't happen again.

    September 22
    Mike Brown
    Mike Brown
    LendEDU
  • Employee communications
    Masks on, earbuds in: Verve launches pandemic podcast for staff

    The credit union turned to a new engagement strategy for employees after the pandemic forced most of the organization to transition to working from home.

    By W.B. King
    September 22
  • Employee benefits
    The Best Credit Unions to Work For under $200M in assets

    These seven institutions have found innovative ways to engage employees and help staffers through the pandemic.

    By W.B. King
    September 21
    30_InFirst Federal Credit Union.jpeg
  • Succession planning
    Longtime CEO of HawaiiUSA Federal Credit Union to retire in 2021

    Karl Yoneshige has been with the Honolulu-based institution since 1988, including two decades as CEO.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    September 21
  • Law and regulation
    Week ahead: More uncertainty after Ruth Bader Ginsburg's death

    Credit union issues could struggle to gain traction as lawmakers battle over a replacement justice.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 21
    Capitol Hill, Washington D.C.
  • Employee benefits
    Credit union employees 'clearly not taking enough' time off

    The pandemic has forced the institutions on this year's Best Credit Unions to Work For list to be more flexible with their policies for how and when employees take time off.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 21
  • Employee relations
    How we select the Best Credit Unions to Work For

    The annual ranking, a collaboration between Credit Union Journal and the Best Companies Group, involves surveying employees and reviewing each institution's workplace policies.

    September 20
    CUJ_BesttoWorkFor_2 (1).jpg
  • Employee benefits
    The Best Credit Unions to Work For

    The coronavirus has created unprecedented challenges for employers but these credit unions rose to the occasion.

    By W.B. King
    September 20
    CUJ_BesttoWorkFor.jpg
  • Election 2020
    Absentee-voting service at Okla. banks, credit unions extended

    A collaboration between the two industries to help voters cast absentee ballots has been approved to continue through the general election.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 18
    i-voted-sticker-bl-080318
  • Opinion Coronavirus could lead some credit union members to jump ship

    The competition has leading-edge technology, but consumers may be looking for more than just bells and whistles when choosing where to do their banking.

    September 18
    Arcady Lapiro
    Arcady Lapiro
    Agora Services
  • Deposit insurance
    Credit unions to pay $1.5B to bolster NCUA’s deposit insurance fund

    A historic influx of deposits has brought the National Credit Union Share Insurance Fund’s equity ratio close to the point where premiums would be required, but the regulator’s plan is intended to boost it.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 17
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