TrueAccord has expanded a platform, originally designed for banks, to assist borrowers hurt by the coronavirus pandemic.

Leaders like Chris Britt at Chime, Brett King at Moven and Jill Castilla at Citizens Bank of Edmond are getting inventive as they try to help those hurt economically by the pandemic.

Few lenders are finding creative ways to provide much-needed financial advice and emergency services online.

CUs in the Eastern European nation were originally shuttered out of fears they could further the spread of COVID-19 but have been allowed to resume operations provided certain safety precautions are met.

Limiting access to branches because of the pandemic has forced executives to re-examine whether they offer enough mobile and online services.

Digital banks outscored brick-and-mortar banks in a recent J.D. Power study of customer satisfaction. However, the survey pointed to shortcomings in call center services, which are in high demand during the COVID-19 pandemic.

The U.K. company has recruited Bruce Wallace, formerly of Silicon Valley Bank, and Ronald Oliveira, who was with AvidBank, to lead its expansion here.

Lenders can offer deferred payments and capitalize on digital banking to help small businesses and consumers get back on their feet.

The app, set to roll out this month, will be offered to the 38 million Office 365 users and can connect via the data aggregator Plaid to all bank and card accounts.

CUs in the Eastern European nation don’t offer online financial services, meaning a predominantly older membership base could be at increased risk for contracting COVID-19.