Digit's decision to charge a monthly fee for its savings help speaks to the challenge of making fintech profitable.

Tangerine Bank, the digital lender owned by Bank of Nova Scotia, will start offering credit lines this year as it seeks to bolster flagging profit through expanded product offerings.

Amala Duggirala said she was attracted to Regions because of its digital products and commitment to innovation.

Most financial institutions still struggle to make it simple for consumers to open new accounts entirely on mobile devices.

Starling Bank in the U.K. is building from scratch. Unlike other neobanks, Starling sees its future as a hub of financial products, not necessarily the generator of every product. CEO Anne Boden explains.

Most banks still struggle to make it simple for customers to open new accounts entirely on mobile devices.

The shift toward all-digital banking means customers, when they do seek in-person service, bring increasingly complex issues for staff to resolve. Banks must train branch personnel accordingly.

The neobank Compte-Nickel has opened more than 540,000 accounts since its launch three years ago.

Banks can make a difference by helping to alleviate customers’ individual financial stress, the cancerlike scourge behind thousands of suicides. But this requires a certain mindset about the industry’s mission.

Derek Corcoran of Avoka discusses how banks have embraced digital marketing but still struggle with digital sales. Author Randy Pennington talks about building corporate cultures that adapt and foster innovation.

In our recent Community Bank Tech Projects series, we looked at the way a handful of banks chose to invest their precious resources over the last year. Here is a roundup of those projects.

Readers sound off on airing political opinions at the office; putting banks and fintechs under the same regulatory umbrella; putting consumer needs first regardless of tech advancements; and more.

The OCC’s draft fintech charter requirements are far from perfect. States can seize this chance and collectively create a better regulatory environment for fintechs.

From SoFi to Venmo, fintech competitors are creating a customer experience that is so fast and easy community bankers like Julieann Thurlow cannot help but worry.

The industry needs to establish a clear set of rules and standards so safe and secure financial data access and sharing continues unrestricted.

Bank3 started as a $12 million-asset institution with a single branch, no online banking and a core system that was obsolete. Now it's much more.

Technology is moving at light speed beyond smartphones. To compete in this environment, banks need to zero in on solving for basic human needs.

Archaic regulatory frameworks are curbing progress in fintech. We must modernize our rules so they address an internet- or mobile-based economy.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Citigroup plans to close three of its four London branches as the company seeks to cut costs and focus on digital services.