Fraud detection

In an age of quick processing for digital payments, transaction disputes can still take weeks for a resolution or chargeback — an unacceptable time frame for e-commerce. To hasten dispute resolution, some vendors are beginning to offer financial incentives to merchants that agree to speed up the process.

What was unusual about CEO Kam Wong's alleged fraud wasn't that it happened but that it happened at such a large credit union.

The initiative was rolled out during CO-OP's annual THINK Confernece, taking place this week in Chandler, Ariz.

The FBI has reportedly interviewed employees at the bank’s wealth management unit.

To detect and combat transaction laundering — the practice of hiding illegal activity behind a business that appears legitimate — American Express' investment group took a minority equity stake in EverCompliant.

Remote deposit capture fraud remains a threat, but analysts say that's just the tip of the iceberg. Here's how credit unions can better protect themselves -- and their members.

The wave of payments fraud that's sweeping the globe shows no signs of abating. Martina King has an answer in an artificial intelligence-driven platform that has drawn the interest of some of the world's largest banks, payment processors, merchant acquirers, insurance companies and gaming organizations.

Madeline Aufseeser's background prepared her well for a career as an technology entrepreneur. In her previous role as a financial services industry analyst, Aufseeser was responsible for taking the temperature of an entire industry and knowing how an event in one area could spark opportunity in another.

As chief fraud policy and control officer for Early Warning, it’s Donna Turner’s job to ensure security when consumers enroll through the Zelle app, and protect consumers and participating banks when users zap payments to recipients at different institutions.

Fiserv is rolling out a fraud-detection and decisioning service for issuers from Mastercard that aims to increase the accuracy of card transactions they approve or reject based on potential fraud.

Financial companies that derive most of their revenue from online and mobile channels have substantially higher fraud costs than do similarly sized companies that rely less on the internet, according to a new report.

Aspiration Bank relies on software tools to pull data from diverse sources to prevent fraud in account applications.

In Zelle’s national advertising campaign, the bank-run P-to-P network spotlights consumers paying a personal trainer, a babysitter and a neighbor. It sets an expectation that Zelle can be used like a credit card, and scammers have figured out how to exploit this trust.

It can be hard for bankers to carve out opportunities to tackle complex problems in today’s always-on culture, but it’s important for getting ahead.

Foreign operatives' alleged use of fraudulent financial accounts to try to influence the U.S. political system shows again how difficult it is for banks to truly know their customers.

A small legal case in California brings a warning to banks: Be careful who you report for fraud.

The results suggest that even as financial institutions implement more sophisticated fraud-mitigation techniques, they have not been keeping pace with criminals.

In the rising tide of e-commerce fraud, one of the trickiest areas to control is so-called friendly fraud, particularly within the growing markets for digital goods.

Having chargebacks have been a consistent thorn in merchants' sides for much of the past decade — and to make matters worse, while 82% of merchants say they actively dispute chargebacks, 24% have no idea what their win rate is.

Dishonestly taking advantage of false membership in a group to score a discount sounds like something most people wouldn't dare do, but it's enough of a threat to retailers that investors see future returns in technologies that guard against it.