Marketing

Executives can become overwhelmed by their newfound influence and responsibility. Here's how to cope.

Small businesses have been hard hit by the pandemic, meaning commercial lenders are considering how they can better manage risk in this portfolio and make other changes to help.

Following the completion of a merger between Canyon State CU and Deer Valley CU, the combined institution has unveiled its new name.

NSWC Federal Credit Union is rolling out a new name in the hopes of boosting membership and dispelling misconceptions about who can join.

Customers are turning to search engines and business portals to find out if their bank is open before checking the bank’s own website. Maintaining accurate information across the web has become even more important during the pandemic.

Faced with limited growth opportunities and potentially mounting loan losses, banks are getting aggressive — and creative — to boost profits.

The company will incur an upfront fee but will save $7 million a year by walking away from a deal with the Los Angeles Football Club.

The company, formed by the merger of BB&T and SunTrust, shared the information in response to a credit union's legal challenge to its new name.

In response to Truliant Federal Credit Union's request for an injunction, the bank said it has already spent $125 million on the Truist branding, and changing that name would add further costs and damage the bank's reputation.

The Summerville, S.C.-based institution will also close two branches as part of a broader strategic effort to better service members.

Mortgage lenders impose steep pricing adjustments for cash-out refinancing; bankers fear massive borrower fraud in the Paycheck Protection Program; some worry the coronavirus is giving banks an excuse to spy on employees; and more from this week's most-read stories.

Many banks are slashing their spending. Others are changing their messaging strategies. And those banks that partner with pro sports teams are stuck in limbo, since it remains unclear when games will resume.

With its "people helping people" mindset, the industry is uniquely positioned to serve consumers who are suffering during the pandemic. Credit unions need to capitalize on this.

Plans to update agency branding and other materials are on hold as the credit union regulator focuses on its response to the coronavirus.

The Ohio company, which bought United Community Financial in February, will start operating as Premier Bank this summer.

The newly minted Transact Bank will provide payment processing and card issuing services to a wide range of clients.

Some institutions may rethink their sponsorship deals with professional sports teams now that several leagues have suspended their seasons because of the pandemic.

More than six industry events have been cancelled or put on hold in five days, with more likely to follow.

The Consumer Financial Protection Bureau says the Cincinnati bank engaged in aggressive sales practices and open bank and credit card accounts without consumers' authorization in order to meet sales targets.