Practice and client management

Delmar Bancorp will lose its regionally associated brand when it becomes Partners Bank.

A new report from Access Softek showed at least one in five members are likely to reduce their branch visits once the pandemic ends, though the risk of consumers leaving their credit union entirely may have declined.

The prepaid card company benefited from payments that were designed to offset the pandemic’s impact on U.S. consumers.

Members who use the account, which should be available starting in 2021, will manage it through Google Pay.

Mark Turnham is set to retire from the Portland, Ore.-based credit union, having worked there since 1980.

The deal will give ORNL access to three additional counties in the region.

Jared Freeman will take over at the Harahan, La.-based institution having previously served in leadership roles at a variety of other credit unions.

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

Lenders faced sudden high demand in the crisis to support stressed borrowers. One bank details how it built a digital portal swiftly to meet that challenge.

Andrea Thune will take the helm next month, succeeding Jeffrey Fragale, who is retiring.

Now that its deal with Texas Capital has been called off, Independent Bank in McKinney plans to scale back or exit some commercial lines and will seek to duplicate its retail banking successes in Colorado.

The Mechanicsburg, Pa.-based credit union is on the hunt for its next chief executive after Anna May Nauss's announcement that she will retire at the end of 2020.

Lexicon Bank in Las Vegas, whose chairman was a professional gambler, is actively courting poker players to open deposit accounts for their tournament winnings.

Webster Federal Credit Union and Finger Lakes FCU plan to join forces before the end of the year, though the deal still needs approval from regulators and members.

The company has renamed itself Prove and says that the acquisition will allow it to help banks fine-tune their security procedures when serving customers.

The streaming service is taking out a two-year certificate of deposit with Hope Credit Union, which plans to use the funding to provide credit to communities often overlooked by mainstream banking.

From natural disasters to pandemics, the best business-continuity strategy may simply be to ensure you have a strategy.

Dennis Devine, who has held leadership roles at several banks, is taking over immediately at the Chicago-based institution after David Mooney announced his retirement.