Practice and client management

The Jacksonville-based institution is the latest to join the Hispanic-outreach initiative which now serves more than 100 credit unions.

When Washington Federal last rebranded, it was to signal its shift from a savings and loan association to a commercial bank. This time around, it's to reflect geographic diversity and its desire to be viewed as a bank.

The West Bend, Wis.-based institution's new chief executive has been with the credit union for more than 15 years.

Seeking relief from rising synthetic fraud, U.S. companies next year will be able to quickly verify whether Social Security numbers match other consumer data in government files, in a bid to thwart fraudsters from creating fake identities with stolen information and SSNs.

Riverview Credit Union in Ohio added three to its lending team while other institutions made new hires and promotions.

Good customer service, layered with new technology, gives community banks an advantage over big banks.

Sound Bank is now Dogwood State Bank after its sale to an investor group. The buyers also moved Dogwoods State's corporate offices from eastern North Carolina to the state's capital.

The California-based institution can now serve more than 3.2 million people.

The San Diego-based institution changed its name in attempt to reach wider audience.

As the industry increases its attempts to diversify its ranks, just 81 out of more than 5,000 CUs completed the regulator’s self-assessment last year.

Dorothy Savarese will remain the Massachusetts bank's chairman and CEO.

Julieann Thurlow says Reading Cooperative Bank in Massachusetts is well positioned to help immigrants and millennials. Technology is crucial to serving both groups, she says.

Kelly Price, an executive vice president, will take over when Olan Jones Jr. retires on Jan. 1.

Surety's first online bank, booyah, is aimed at college students and young grads.

The Columbus, Ohio-based institution will promote Jarod Bach to president once Christine Leslie steps down.

The Lowell, Mass.-based institution can now serve Norfolk and Suffolk counties, along with more than 150 cities across Massachusetts and New Hampshire.

A group of credit union employees and volunteers recently completed a National Credit Union Foundation training while other institutions snagged new talent.

The Montana company will pay $135 million for a bank with 10 branches in seven Arizona markets.

In a long and storied career, Barbara Desoer has helped shape two of the largest banks in the country, Bank of America and Citibank. The most striking detail? Her biggest role came after she "retired."

The transition to Stein from Hadley Robbins is the result of a multiyear succession process, the Tacoma, Wash., company said. Robbins had succeeded the late Melanie Dressel.