Practice and client management

Synovus is widely regarded as one of the industry’s most admired companies, and it is up to Liz Wolverton to ensure that it does not rest on its laurels.

Hannah Grove has made it her mission to "eradicate jargon" at State Street, in an effort to make the company more acceible to its customers and easier for the public to trust.

MUFG Union Bank is counting on Wendy Breuder — a proven revenue generator — to use her considerable analytical skills to find meaningful cost savings through the consolidation and relocation of office space.

As Fifth Third's chief administrative officer, Teresa Tanner has overseen big changes in employee benefits and led the process to relaunch the bank's brand.

Under Herena’s leadership, BNY Mellon is making significant progress in attracting and retaining top talent.

Andrea Smith is leading an effort to address income inequality in Bank of America's hometown.

Fearless Girl is controversial, stirring up both passionate fans and harsh critics. But State Street's chief marketing officer, Hannah Grove, could not be happier about the impact it is having.

Taking the temperature of your corporate culture can pay big dividends, according to Rogue Credit Union.

Brookline will pay $56 million in cash and stock for First Commons in a deal that will add $324 million in assets.

Miller will step down from the Lincoln, Neb.-based credit union in February of next year.

Umpqua Bank is testing a system that would make text-chat, video and voice banking more personable by staffing them with branch workers during their downtime.

Dread the annual performance review? At Consumers CU, they do it a minimum of four times a year. The result: stronger employee engagement.

San Diego County Credit Union doubles down on sponsorships, inks stadium naming rights deal.

The cash acquisition allows First American to expand its operations in Kenosha, Wis.

Focusing on talent development and staff engagement paying dividends at the $775 million credit union.

CU shortens name, makes several changes to branches to improve communication.

While the banking industry is winning over low- and middle-income groups, it is still trying to regain the trust of high earners who were stung during the financial crisis.

Executives' pastry-fueled walkabouts give employees opportunity to ask questions, share observations with top leaders.

The Connecticut bank's president, John Ciulla, will succeed longtime CEO Jim Smith, who is retiring after three decades on the job.

The Dallas company has extinguished talk of a potential sale after aggressively cutting costs over the past year. But concerns about its future — including its ability to find new sources of revenue — remain.