Practice and client management

It sounds like basic spring cleaning, but as Cabrillo CU learned, using the 5S method goes beyond that, uncovering hidden costs and time-eaters while bringing staff together.

Here’s a community bank that is growing goodwill with local residents — literally. The staff at an Independence Bank branch in Hopkins County, Ky., tends an acre of farmland before and after work, with their crops going to help feed the needy.

Credit unions across the country report a flurry of promotions, as well as new hires, board appointments and more.

The company, which has faced pressure to sell from an activist investor, had been operating with an interim leader since December.

Several banks and industry groups are pledging money to help bankers and their clients recover from the hurricane and its aftermath.

Their immediate effort is to ensure colleagues and clients are safe and that banking services are available to hurricane victims. The next big issue is preparing for the financial hit banks and customers will take from wind and water damage.

From the National Guard to teams from the state league, CUNA Mutual Group and the National CU Foundation, credit unions in the beleaguered Houston area are assessing the damage from the storm.

Scott Powell will lead the auto lender while continuing to serve as CEO of Santander Holdings, the U.S. division of the Spanish banking giant Banco Santander.

Five contenders, all in their early 30s, are vying for the grand prize: a leadership education package valued at $20,000.

With Hurricane Harvey rapidly making its way toward the Texas coast, lenders and servicers have activated business continuity plans to accommodate pending transactions and provide options and support to existing borrowers affected by the storm.

Many financial institutions have activated their emergency centers, closed branches and stocked ATMs in advance of landfall.

Credit unions are preparing for what is expected to be a major storm with life-threatening storm surge along the coast and dangerous flooding even well inland.

The parent of State Bank in New Hampton has agreed to buy the holding company for Peoples Trust & Savings Bank.

Bank Mutual was still in talks to buy a bank roughly its own size when it began exploring a sale. The move allowed Bank Mutual to quickly find a buyer after its planned acquisition fell through.

From preparing for the next recession and digital disruption to better planning and what millennials want, CUNA Mutual Group’s 2017 Online Discovery Conference covered a lot of ground.

Austin, Texas-based CU has seen growth in auto, mortgage and commercial lending.

Long Game is a mobile app that uses games to encourage its users to build a nest egg. Its example holds lessons for banks that are struggling to capture more of their customers' attention.

Bank of the Ozarks, Home BancShares and Simmons First have used acquisitions and a business-friendly environment in their home state to become regional powers.

Wells Fargo CEO Tim Sloan has told employees that a third-party review of unauthorized accounts will be published “within a few weeks.”

All critical data to run the CUSO's business operations in the event of a disaster will also be backed up to a location 900 miles away from the firm's offices.