Lino Lakes, Minn.-based core processing provider Sharetec System on Thursday said BCBST (BlueCross BlueShield of Tennessee) Employees Credit Union has converted to the Sharetec core processing solution.

Banks are grappling with new challenges in trying to work with voice assistants like Alexa in Amazon's Echo to allow customers to check balances and perform other tasks. But with voice banking on the horizon, banks cannot afford to stall their efforts.

From mobile penetration pain points to digital-first platforms, credit union technology insiders see a focus in 2017 on security, integration and intelligent use of data.

The potential for growth as a result of NCUA’s revised field-of-membership rule could be dwarfed by the costs of the technology needed to make the most of the opportunity.

By using some of the sales and performance analysis associated with e-commerce, Revel says the inherent advantage that stores have in connecting with consumers can be enhanced for the next generation of retail competition.

The bank's new CEO, Onur Genc, fresh from Turkey, will have to find a way to leverage the considerable tech and innovation investments the bank has made and strengthen the brand's U.S. presence.

The phony-accounts scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Is your bank effectively mitigating the risk of 'managing to metrics'? Or could it be in danger of becoming a 'cargo cult'?

Even in a digital era, human connections still matter. That is one big disadvantage for fintech startups and increasingly for banks as customers stop making regular branch visits. So it is instructive to hear SoFi's thinking on how to overcome this challenge. It is trying some unorthodox tactics to better understand the people behind the data and to create meaningful connections with them.

The debate over screen scraping has long pitted banks against fintech companies, but it has also recently captured the interest of another powerful interest group: Silicon Valley. That dynamic is set to make it one of the policy debates to watch closely in 2017, as companies like Google and Amazon are slowly starting to weigh in.

So much of the blockchain hype has dwelt on the efficiency it could bring to the financial system, but finding ways it could make money would excite more bankers about the nascent technology.

Kip began as a chatbot to coordinate staff members’ office-supply orders, and it has evolved into something that can weave its way into employees' everyday lives.

It’s all fine and good that there’s an app for that – but that doesn’t mean the consumer will actually use it. And no, there isn’t an app for that.

The time banks have to investigate red-flagged credit payments has shrunk from several days to a few hours and fraudsters have already taken notice.

Data breaches have been proliferating over the past couple of years, but there's new technology out of the 'bot' and analytics worlds that can help.

As some banks warm up to the idea of open banking, several tech vendors are vying to be the intermediaries that connect them to the fintech ecosystem.

The New York State Department of Financial Services has modified its cybersecurity rule after a strong pushback from bankers, including at a hearing in Albany last week.

The New York State Department of Financial Services has modified its cybersecurity rule after bankers registered complaints at a hearing in Albany last week.

It's unclear how the new political environment will affect the platform's viability or how investors will view the securities issued on it. The next year could determine the project's success and role reshaping the secondary mortgage market.

Banks have used biometrics for about a decade, but there are a number of hurdles that banks, device makers and customers need to overcome before passwords are history.

While European banks worry about losing revenue because of the new Payment Services Directive (PSD2) requirement for opening up access to application program interfaces (APIs), they will benefit from the coming marketplace of premium APIs.